Aldi Grocery Phone Numbers and Emails

Toll-Free Number:

  • (800) 325-7894

General Info:

  • (855) 955-2534
    Stores
  • (630) 879-8100

Aldi Grocery Email:

help@instacart.com
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How to Contact Aldi Grocery Customer Service?

Most Popular Number:

(800) 325-7894
Total calls: 10 044 Issues resolved: 286 Last call: Mar 18, 2024

What Is the Aldi Grocery Customer Service Phone Number?

The Aldi support number you can call should you have any questions is 1-800-325-7894. This phone number is available Monday through Friday from 9 am to 5 pm CT. You can call Aldi for information about their prices, weekly specials, and product availability.

To reach company official representatives, use Aldi corporate phone number: 1-630-879-8100. This Aldi corporate office phone number deals with customer complaints and concerns. The support team will offer ways to solve your problem and answer your questions. You can also call the corporate number to share your suggestions with the customer care team.

Can I Contact Aldi Grocery Customer Service via Live Chat?

There is no Aldi customer care chat feature on their website. The company emphasizes the efficiency of searching for answers and solutions on its FAQ page. However, you can reach the Aldi customer service through their online form. You can also try to chat with their customer care via social media.

If your issue is not urgent, you can send your concerns to their regular mailing address: ALDI Inc., Attention: Customer Service 1200 N. Kirk Rd., Batavia, IL 60510. Though it may take a while, you will receive a response from the customer support team with detailed instructions on how to solve your problem or with the information you’ve asked.

How Do I Contact Aldi Grocery Customer Support via Email Address?

There is no direct Aldi customer service email address. However, you can fill out the form on their website to contact customer service via Aldi email. Scroll the main page down and click the Contact Us button. You will find an Email link that redirects you to the form that goes to the customer service email. Enter your contact information and your inquiry details.

As there is no Aldi complaint email, you can use the same form for your complaints and compliments. The form will be sent to the email address. You can attach files to help the assistants responsible for the Aldi complaints email resolve your issue faster.

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Contact Information

Aldi Grocery Website:

Aldi Grocery Help Center:

Corporate Office Address:

ALDI Inc.
1200 N. Kirk Rd.
Batavia, Illinois 60510
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 5:00 pm (EST)

More contact details

Aldi Grocery Customer Service Reviews

2.3 / 5
Poor
Kathy P Vwg
To find out why they stop selling a product
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

I asked about lunch meat and clerk called me a lair store never sold what I was looking for by clerk

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Jean D Hlk
What is source of sugar 7 grams in oat milk

Could not get through was told to go online with any concerns. was a recording.I want an answer to my question.!!!

Trying to watch sugar intake. Other brands in other stores have all ingredients listed on oatmilk.

I can buy Oatly oatmilk, but I do majority of grocery shopping at Aldi. I want to know the source of your sugar in your oatmilk,very important to me.

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Angelia Yyj
Complaint about a product

Customer service person on the phone at the Aldi Corporate Office was very helpful, took my complaint and said I could return my 7 remaining cans for store credit, since I didn't have my receipt.
When I brought the store-brand olives into the store, however, the clerk refused to help me. I explained I had talked to the Aldi office.

She cut me off and said that I didn't talk to Aldi, because people cannot call Aldi. A manager finally helped and gave me store credit.
My complaint was that the olives smelled and tasted like tin.

I opened 4 of the 12 I had and they were all the same. Bad product and very unfriendly customer service, unfortunately.

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Carolina R Gsj
No call back

I was trying to get in touch with the district manager (Maggie) requiring about my interview. I called her number and sent a message through customer service online, and no action was taken. I think I missed out on a great opportunity

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How Good is Aldi Grocery's Customer Service?

Yunis Zav
Yunis Zav
Feels Satisfied | Mar 13, 2024

I had left something I bought at the store. I tried to call to see if it was there. I could not reach a single person or the store and that I found extremely frustrating . I love shopping at Aldi's but your customer service sucks as far as it concerns getting a hold of somebody to ask a question that only the store could answer. Highly disappointed in comparison to how wonderful shopping is there

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Delsa Vbh
Delsa Vbh
Feels Neutral | Feb 22, 2024

I didn't finish it because I'll be damned if I'm going to pay a dollar just for somebody to talk to me about an issue with your website. That's *** and a scam and I'm not doing it! If you want to give good customer service, you just answer the call and talk to a person and give them the help they need with your website, you shouldn't have to pay just to ask a question.

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Rukiya Wjt
Rukiya Wjt
Feels Satisfied | Feb 17, 2024

I have no complaint about Aldi for shopping.
I needed to talk to the store where I shopped to check on my lost credit card in the store and was told by automated call that individual stores do not have customer service and that I needed to return to the store to check lost and found.

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Clementine Jnl
Clementine Jnl
Feels Satisfied | Feb 12, 2024

I don't go to Aldi often and am not so familiar with the procedures re check out and that contributed to my losing my phone.

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Devlin Fst
Devlin Fst
Feels Disappointed | Jan 31, 2024

Bad..the manager of Aldi store in kendall and 164 ave luan that his name..no respect ...no come Backstreet a y more..

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Monica M Xyh
Monica M Xyh
Feels Disappointed | Jan 29, 2024

No body reached out to me. Very unhappy!

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Summary of Aldi Grocery Customer Service Calls

11.9K TOTAL
CALLS
03:33 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aldi Grocery?

Request for Information Question:

  • “Question about an item”
  • “Checking applicant status”
  • “To find out why they stop selling a product”

Product/ Service Question:

  • “Broken item”
  • “Bad Product”
  • “Food stamp purchase How??”

Employment Question:

  • “Job interview”
  • “Job”
  • “Job application”

Payments and Charges Question:

  • “Overcharged”
  • “Charged twice”
  • “Fraudulant charges”

Shipping and Delivery Question:

  • “Complaint about delivery person from door dash”
  • “Delivery didn't even knock on my door...left groceries outside”
  • “I would love to order your cheese curds and have them shipped to Woodville Texas. How can I do that?”

Cards Question:

  • “See if I left credit card”
  • “Lost card at store”
  • “Gift card need to know amount on card”

Staff Question:

  • “Rude manager”
  • “Price on the shlef is not the price the items rang up. Manager checked and noted item was in the wrong spot but would not honor the price, she was smugg and said I should've read the whole sign. I explained that I have problems with small print,”
  • “Customer service help”

Website/ Application Question:

  • “Application”
  • “Application inquiry”
  • “Online application”

Return/ Replace Question:

  • “Return policy”
  • “Returning call about issue”
  • “Returns”

Refund Question:

  • “How long does it take for a refund back to your card”
  • “Refund”
  • “Full refund”

Account Question:

  • “I forgot an item”
  • “Check balance of 2 separate gift cards”
  • “Forgotten item at store”

Activation/ Cancellation Question:

  • “Order cancelled”
  • “I need to cancel grocer order”
  • “Need to cancel order”

Other Question:

  • “Complant”
  • “I fell in store in woodbury on 3/13”
  • “Dead rat in parking lot”

About

Related Companies

Aldi Grocery Australia, Mama Cozzi, Aldi Grocery UK

Summary

Aldi Grocery is a leading company in the international industry of retail trade the grocery. The company provides its services in the USA, Europe and Australia. ALDI was established in 1976 in Southeastern Iowa. The company operates more than 1,000 ALDI stores in 31 states, from the East Coast to Kansas were one can find goods from famous brands. ALDI offers a great selection of products such as bakery products, fresh meat, fresh produce, dairy, refrigerated meat, frozen food, snacks and sweets, wine, beer and much more. The company holds licenses to sell light alcoholic drinks like beer as well as wine. For regular customers the company offers various discounts.

Aldi Grocery reviews and complaints

Aldi Grocery is ranked 33 out of 566 in Food Stores category

Area Served

USA

Payment Methods

VISA

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