Aldi Grocery - The Truth About Aldi

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I posted this in another review, however I thought that this should be placed in its own topic and expanded upon!

I worked for them as a manager for a year, and in several stores as I was a floating manager from florida to nc and back!

95% of the opening managers DO NOT rotate the produce in the morning, they throw fresh on top, so more often than not there is rotten produce under the fresh produce.

You ever see those stickers $1 $2 off meat? If its put over the date the meat is dated and they are trying to sell dated meat (trust me I was there and I know how angry district managers get at the store manager for throwing out meat)

Freezer and cooler loads when they come in do not stay in the cooler and freezer! More often than not what happens is the loads come in 3-4 pallets, the pallets that are not being worked are pulled into the back room YES THE BACKROOM where there is no NO refrigeration at all, I have seen several stores working a freezer load for 1-3 hours with the freezer pallets sitting in the back room, same thing with the cooler! Why does this happen? Aldi cuts costs everywhere and instead of giving you a walkin you can work in they give you this skinny little room where you can't work each of the pallets!

Aldi does not give their employees proper breaks either, in the year or so I was there I NEVER ONCE took a 30 min lunch break paid or unpaid, yet they instruct their employees to punch a time for break so they don't get sued!

Aldi also does not rotate floor stock properly, for example In florida (st pete store) I went to cover some vacations, and found 6 cases of cereal which were outdated, among other things on the shelves that were dated and placed for sale!

If the store is not to grand opening standards at the end of the night EVERYONE is expected to stay no matter how late after your shift it is and get it fixed! Then the next day they ream the cashiers/managers for staying late because aldi refuses to give more than 1-2 cashiers and a manager in a store that does 2-5 thousand dollars an hour...

I could go on and on and on, needless to say after working there and seeing the things (including several instances of vermin in the back room where you would get yelled at for calling the bug guy) I will never EVER shop there, yes the prices are low, but you do not see what goes on in the back rooms, especially here in florida!

As for the cashiers, they are treated like garbage! They have to meet a certain ring speed (which is why they throw the groceries) or they get fired. If their drawer is off slightly FIRED, if they are more than 10 min late to work FIRED, The cashiers are lucky if they are smokers and their manager is a smoker because in an 8-10 hour shift they may get one break for a smoke, if you get anymore than that you are really lucky.

The floors of the coolers and freezers are never cleaned, I have seen SEVERAL stores in Florida with dried milk (from where it leaked) that upon going back to the store 2 weeks later and after telling management there it is still there. The only major time that they do any major cleaning is when one of the big wigs are coming, other than that you are lucky if you get a scrubber through that place at night.

There have been several times in my bouncing from store to store that they are selling dated bread and when calling out the manager who was there about this, they state "our dm is psycho I can't throw out that bread I have to sell it"

The dates are rarely if ever checked on many items and on many of my shifts I would find dated items in the cooler (milk, sour cream, cheese, lunch meats etc...) and upon taking them out to throw them away got yelled at for creating inventory problems.

As for pay, yes they do pay you a lot and there are good benefits, however you can rarely use them since you are working 40-70 hours a week if you are the manager. If you are salaried, your life is Aldi, if your stores sales arent up enough for the month, they force you to send cashiers home and work the cashier shifts even if you haven't had a day off in 2 weeks. When we opened here I did not have a day off for a month straight!

As for any of you wanting to get in touch with aldi, good luck, a DIRECTOR OF STORE OPERATIONS has stated "we don't have phone numbers published because we aren't going to pay someone to sit on the phone to listen to people ***** about things that we do wrong, if they really need to get a hold of us they can write a letter, until then its not that important" This is the mentality about customers at aldi.

If the levels of the canned goods or other items are really low DO NOT BUY THEM as they are likely close to going out of date and the store manager isn't ordering new because new stock goes directly on top of old in the dry grocery section. They have monthly rotations and spot freezer checklists but THOSE NEVER GET FOLLOWED!

Now yes the quality of the food is good for the most part, however there are so many things wrong with the operations and not taking care of items which have gone bad that I will never shop there again, speaking about things that go bad, it was not uncommon for the produce/meat that was dated or spoiled to sit in the back room in a buggy (yes a buggy that you use in the store) rotting for days! Sneak a walk into your local Aldi back room here in florida if you don't believe me, I guarantee you will never shop there again.

As for cashiers, they are also almost forbidden to have conversations with customers as this kills their productivity, if a customer asks something they are trained to be short, curt, and to the point to get the customer out of their line and move along to the next customer. They are TRAINED to throw the items into the carts like that, and if someone gets mad they call the manager and the manager is TRAINED to say whatever to the customer to get them out of the store.

All in all the aldi up north are great (NY, PA etc) but here in Florida, I wouldnt shop one if you gave me a $50 dollar gift card!

Good luck and happy shopping at publix or hannaford!

d409e93 review #162744
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Dec 02 Findlay, Ohio

I work for aldi, I understand some things u are saying it is ALOT of work! But my store is nothing like that as far as rotation and quality. my dm would flip *** if we sold dated items or had a lot of rotten produce. I'm sorry your stores were like that I'm glad mine isn't

1 0 Reply

Nov 16 New Holland, Pennsylvania

I have never had a bad experience at any Aldi. I love them. Fresh produce, great selection and clean facilities. Sounds like your managers weren't doing their jobs! Why not help out the company Nd report up what you were experiencing!?!?

1 0 Reply

Nov 13

Worked with the company for 30+ years,
These situations may exist in poorly managed stores, with weak managers,
however they don't last long and are replaced with competent managers
that are not overwhelmed with physical labor. ALDI works hard to supply
the customer with a top quality, fresh product at a reasonable price, and to
say otherwise is simply rubbish.

1 0 Reply

Nov 11

Look, Aldi runs like a well oiled machine when standards that are laid out for you to a tee ( seriously go check your breakroom and office) are met. If you are throwing the load and it takes you longer than 30 minutes per pallet, you are now behind schedule. You will have to ask your manager to cover back up while you either throw freezer or take a break . This now puts manager behind ,those coolers and meats don't throw themselves. Your break is ultimately your responsibility they hired an adult for a reason .As for freshness and quality , do me a favor go to Walmart and go to the restroom and take a big whiff . What do you smell? ***. Now go buy meat and produce from a place who's employees cant operate a bottle of lysol and a mop. At Aldi , at least my district we bust our *** to uphold Aldi standards. We don't place the stickers indicating discounts over the date, that's illegal. We put them over the barcode letting the cashier know to enter the code manually. It is the exact same as buying 'Manager's Specials' @ any other store. If you buy it and expect it to stay fresh for a week or more that is your fault not mine or my companies. If you all wonder why the employees are so 'rude' to you it might be because the way y'all write about them leads me to believe you go in acting like you're doing us a solid by shopping with us then demanding we stop our policies to treat you like the other stores you shop at. I'm also convinced none of y'all have ever been grocery... Show more

3 0 Reply

Nov 08

I go to aldis every month. Where I live.....the people are nice. They treat my geoceries with care. I for one do not buy my meats from there any ways. I like fresh meat. But I have never had any issues with my food

2 0 Reply
Aldi Reject

Oct 07

Aldi seems to only hire young people right out of college for their District Manager program. This is age discrimination pure and simple. I have applied to this program numerous times and have never been contacted, even though I have tons of management experience combined with experience in operations, distribution, retail management, managing territories, responsible for sales of over $24 million, operational budgets of $17+ million, P&L responsibility, etc. I guess a 22 year old is vastly superior in experience to me......NOT!! Oh well, Aldi will gets theirs in the end!!

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Sep 30

The manager at the florence alabama store is an ***!

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Sep 06

I was actually going to mention how entirely opposite my experience is up here in PA, and you even mentioned a little bitty at the very end. I'd still like to offer some insight from the north.
First off, I'm really sorry for your experience! I am a store manager, and my impression on your experience is shame, shame on the upper management! By no means it's any of those things the will of Aldi's! They put so much stress on customer service, FIFO ( first in, first out), disposing of dated goods, and of course.... work morale! It is imperative or employees are happy, healthy, satisfied and their families are just as important. If anything, I would not hesitate to discipline for poor customer service, or stocking over top of older product, or worse, leaving rotten food. Our district's stores are pest and trash-free. Parking lot, aisles, pallets, coolers, floors and even bathrooms are to remain as clean and sanitary as humanly possible. As the Store Manager, no work is beneath me! I could not in good conscience delegate a task that I was capable to doing myself, given that staff and shift supervisors weren't already engaged with other projects or customers. There is a hotline to call, even though you are a former employee. Sharing your experience with HR could change the lives of a mass of southern employees! You should at least call. Maybe even your old DM, or RVP if your DM was a player in the unethical operations.

7 0 Reply

Nov 08

I live in pennyslvania.......and I love the aldi stores around me. I go every month to get mt can goods and dry goods. The people are always soooooo nice. And the stores are very clean. Thank you all so much. I honestly don't know how my family would make it with out y'all

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Aug 31 Williamsport, Pennsylvania

I'm sorry, and I never really post on things like this, but as a current ALDI employee, I have to dispute much of what is said here. Some points, very minor, were true, but most of it could just have to do with that certain store's staff, because I can tell you, where I work the people who work there don't let half of these bad things happen. We are currently short staffed, but that doesn't mean we still don't try and meet the standards that our DM sets for us, and they are GOOD standards.
Our DM comes in once a week and checks nearly all the dates in the store to make sure they are properly stocked, and if not, she has one of the employees fix the major ones.
We are NOT allowed to cover the dates on the meat packages, because it can be illegal in some areas, and it is CLEARLY a health concern. If the meat does not get sold by the throw-away date, we toss it regardless of if it's one case or four. This is why we are supposed to rotate the meat boxed in the meat locker every day.
We are to sweep out the meat, cooler, and freezer walk-ins after EACH load, and that's nearly every other day, if not every day. Every three days we mop out the meat locker and the cooler.
The only pallets that are left out of their lockers when throwing truck are the freezer pallets, and that isn't even that long. It would maybe be 1-2 hours, but compare it to shoppers who sometimes visit many places on their shopping day and leave their freezer items in the car for that same amount of
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5 0 Reply
Special BUY

Aug 20

Most of the bad thing mentioned are true, the DM are rookies that just finish college and ones they give them a few stores they try to get respect intimidating everybody (screaming at you), respect is earned with hard work not screaming. True, pallets sit on the back for long periods of time, poor MT have to go to cashier functions if store gets busy, I have seen an MT on the register because he is running the store with only one employee or store associate for a couple of hours to cut hours, while he is there for a while he has a pallet of meat just sitting in the floor, no refrigeration. Ask any Deem tech (company that does refrigeration), the refrigeration system is the cheapest on the market, they is only have 1 system that runs the whole store, and is not a surprise that one morning you come in and everything is melted, because of the only 1 central system that refrigerate. What does the DM and PM tell you, let it cold and sell it, if it’s not good they will return it and get the "DOUBLE WARRANTY".... I can keep writing but for what. These people are bullies. (STORE MANAGER’S ARE PAID 50 HR AND THE WORK SOMETIMES 90 MAYBE MORE, TO CUT HOURS THEY MAKE THEM COME IN TO WORK FROM OPEN TO CLOSE) (YOU ALWAYS GET SEVERAL CALLS ON YOUR DAYS OFF, NEVER FOR A COMPLEMENT) AND BELIVE ME I HAVE MANAGE SEVERAL STORES IN FLORIDA, THEY HAVE A SECURE LINE THAT YOU CAN CALL IF ANYTHING GOES WRONG, SECURE, ANONYMOUS, I ALMOST GOT FIRED BECAUSE I REPORTED AN ISSUE)( YOU CAN NOT HAVE A LIFE... Show more

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Aug 10

As a current Aldi employee of 12+ years at a store level, cashier (or as we are now called "sales associates") and one time shift manager who chose to step back down, I feel that I HAVE to comment on this original post. While there are a few 'truths' to the original posters thoughts, most of what was written sounds like it is coming from a very disgruntled former employee. Perhaps I am wrong. Maybe the stores this person worked at were that poorly ran. However, I have a hard time even believing most of what I read because the first few 'points' struck out at me. Very rarely does a STORE MANAGER rotate between different stores. It sounds like this person was either an MIT (manager in training that must have had some issues to have been moved around to so many different stores) or just a shift manager. Ok, with that out of the way it needs to be said that the stores in our area do NOT operate like this. Outdated products are NEVER intentionally sold. Especially meat and bread. I can say that there are some stores that do not properly rotate their produce, but they shouldn't be allowed to do that for very long or their District managers will step in when customer complaints start flooding the internet and the customer service numbers (which, btw can be found easily on the Aldi website or from the Aldi Facebook page). It is true that each store does not have a published number because we do not have office personal in each store to answer the phones. It has... Show more

7 6 Reply

Nov 08

I really enjoyed reading this. Its always nice to hear what an employee really feels about their job. You are upset about certain things.......but there's still some passion

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Jul 20 Saint Louis, Missouri

I am a former Aldi store manager (I quit to go to become a lawyer) and I am getting a kick out of some of these replies.
While, on a whole, working for Aldi was not a particularly easy venture, there is a reason they pay so well. As for the requirements of the cashiers, yes, there is an expectation that they move quickly, because the costs are kept down by not having 20 employees in the store. If a cashier goes too slow, it's going to pull another employee from somewhere else.
To those suggesting they are not getting breaks, it is your responsibility to remind the managers that you need them. If the cashiers think they're busy, the managers cleaning up spills, stocking the shelves, answering questions, backing up the cashiers and literally everything else in the store are busy, too. All of my employees received their breaks. It's not Aldi's fault if an adult cannot speak for themselves.
As for the quality of the food, the people who "don't buy their meat" or think the canned goods come from China are all knuckleheads. The chicken and beef are Tyson, labelled with Aldi's brand. The turkey is Honeysuckle, labelled with Aldi's brand. The big giant hams sold at Easter and Christmas often arrived on pallets with Smithfield stickers stuck on them. The canned goods ship directly from the exact same factory that cans Green Giant. The cereal is all Malt-O-Meal. The milk in our area came from the exact same dairy that makes the biggest brand here in a Saint Louis - it was
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10 4 Reply

Nov 08

I tried to like this.....and it wouldn't let me.I love what you wrote. That's some realism right there. I for one would work for you

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Jul 08 Florence, Alabama

I currently work for this company & it is aweful. The manager there treats me terribly. I get bullied into working extra shifts. He tells me that I need to earn "brownie points" . If I refuse to work the extra shift then Im told that I wont get hours the following week, which he has done. I have been called a liar & told that I wasnt liked, all by the store manager. Do not work for this company. They are aweful. Yes the pay & ins. are great but the abusive is terrible.

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Jul 07

Not true at all having 600 stores across the U.S there's bound to be one with an unprofessional manager. It sounds like you have a grudge against them for some unknown reason if one worker is bad and not up to standards dosent mean the other stores are, and it's the mangers(your) job to fix it. Meat is tossed the day after expectation date products are checked on a daily basis. As for cash registers they do not smash or break item by throwing in cart throwing would be picking up each item in the cart with force instead we are taught to slide item into cart using your other hand to set the item in the cart. I suggest you act as a manager instead of bad mouthing a buisness that speaks for itself.too bad for your accusations will be ignored

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Jul 18 Utica, Michigan

The comments are ignored because there is no one that has authority to speak with. Trust me. No phone number? Suspect..RED FLAG. Shelby Township, MI..Aldis Cashiers (2) of them said, " You do not want to work here, unless you have no family or no life." They also discriminate; young DM's do not hire people older folks. Go look for yourself.

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Nov 08

I am a loyal customer. I love my local stores. The cashiers are very friendly to me. I do not buy meats or dairy from the stores I visit. Only because I don't want them sitting in my car on the 45min car ride home. And would also like to say.....all the stores are very clean

1 0 Reply
Northern Aldi worker

May 14 Paw Paw, Illinois

I work as a cashier for Aldi in Illinois. Everything you have just stated is true even up here. I am trying to move to Florida here soon and had been looking for opinions and wages on the Aldi's in Florida. Although I hate quite a lot about working for Aldi it is the best hourly pay and benefits I have been able to find for work. So hopefully the Aldi I work for now would be able to transfer me. Does anyone know how well they respond to state transfers?

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