Aldi Grocery
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Aldi Grocery Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aldi Grocery has 3.1 star rating based on 1068 customer reviews. Consumers are mostly neutral.
38% of users would likely recommend Aldi Grocery to a friend or colleague.
- Rating Distribution
Pros: Prices, Price, Great prices.
Cons: Customer service, Poor customer service, Bad mangement.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aldi Grocery has 3.1 star rating based on 1068 customer reviews. Consumers are mostly neutral.
38% of users would likely recommend Aldi Grocery to a friend or colleague.
- Rating Distribution
Pros: Prices, Price, Great prices.
Cons: Customer service, Poor customer service, Bad mangement.Recent recommendations regarding this business are as follows: "Be suspicious before purchasing from this Aldi location.", "Don't ask sell clerks about things in there store it the once had in store", "Should on the other side of 8 Mile smh", "Do not shop here boycott Aldi", "Shop Aldi!".
Most users want Aldi Grocery to offer a solution to their issues.
Review authors value the most Location and Layout of Store. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Aldi Grocery Reviews
"The Pretzel supplier may be mixing products to cut their costs."
I have been shopping at Aldi since they opened in Palmdale, California. The products they carry are as good and more often better than those offered by larger...
"Cannot get a person to answer a phone."
I want information about food products. I want to know about several products, particularly Friendly Farm products. I want the Friendly Farms phone number
Cannot get a person to answer a phone.
Preferred solution: Information on food products made by Friendly farms
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Plains, Missouri
Angry
We had an employee come up to us and tell us to leave because of our service dog was not a service dog even though we have her vested showed the papers on her and it is against the law to ask or anything of an owner why the dog is a service dog and for one even if the animal is for an emotional support anxiety depression any of that does not mean it's not a service dog which this employee told us to leave the store that just because the dog is an emotional support dog it is not a registered service animal and she is we have papers and I want this taken care of the location was West plains Missouri Aldi store she was the manager of the store rude and disrespectful won a service animal is supposed to get somebody's attention if their owner is having any sort of issues happening to them so if this is not resolved we will not be back and I will blast this all over social media and I will get a lawyer and Sue for being kicked out of a store because of my service animal
Preferred solution: Apology
User's recommendation: If you have a service animal you'll be kicked out of the store hopefully they get this resolved because as of right now we will not be back the manager of the store was disrespectful and ask questions about my service animal which is against the law to and they're saying it's due to HIPAA well my dog is a registered service animal.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mableton, Georgia
Poorly made over priced product.
- Variety
- Unknown product
Preferred solution: Full refund
User's recommendation: Don't get this brie
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Kansas City, Kansas
I have damaged vegetables yesterday I ordered from online
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vernon, Pennsylvania
I was double charged
I use the self check out and finished ringing all my stuff right before 8 PM which is closing time at my Aldi. I ran one card it went through for $203.
I ran my second card it went through. I ran a third card it charged it but didnt fully charged it and then their payment machine froze. They could not get it to unfreeze and I was there until 9:30 PM an hour and a half past closing and finally they just switched my stuff over to the next register re-rang it and then ran my cards again this time I used two cards in cash and I was told that within 20 minutes I would receive a refund that was now 15 days ago And I still have not received a refund on any of my cards and they do not want to except responsibility. They have continuously told me that they have released the funds and to check with my bank.
The first one is an EBT purchase. The second is my cash app and I have the app for it so I can definitely see that theyve not released the funds. The third is my chime and I can also see on there that the funds have not been released or put their there because it would show it.
They just dont want to accept responsibility every time I speak to somebody they give me to somebody else on the phone and that person does not wanna accept responsibility either they have stopped emailing me, and at this point in time I have no idea how to receive any of my money back. I am struggling I have a child in the hospital and I need to get food at my house but thats not their responsibility.
- Quality anc low cost
- No customer service
Preferred solution: Full refund
User's recommendation: Don’t use self checkout
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Port Shepstone, Kwazulu-Natal
Dangerous product
- Inexpensive
- Old food
Preferred solution: Product removed from shelf
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
I just got off the phone with customer service and Dominic was very helpful with my concern.
- Very conscientious company
- I do not think there are any cons
Preferred solution: Take the bad banned in Europe ingredient out of FF half and half
User's recommendation: Check the labels don’t be ignorant
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Serang, Banten
Not professional
Preferred solution: Full refund
One year! Are you kidding?
It's probably too late but you may want to consider taking them to small claims court.
Either they won't show up and you'll get a default judgment or this will get their attention and you can move on from there. Posting your grill on a third party will do nothing for you.
A cashier was disrespectful to the customers so I brought it to her attention, and she continued to get smart. I spoke with the manager he nodded his head as if he agreed. HE STATED THAT I
A cashier was being disrespectful to the customers so I brought it to her attention, and she continued to get smart. I spoke with the manager he nodded his head as if he agreed.
I then said it's Black History month so I don't appreciate her treating us like this, she acts like she is DAT *** no I'm that *** He apologized and said that he would take care of it. Security started to approach me as if I was a problem and told me to calm down. I let him know that I was calm. As I was putting my groceries in the car, the manager came to me and said that he would ask if I didn't come back to the store because I said *** I was highly offended and I feel the discrimination was now directed at me.
I never called the cashier a name.
The manager said it was because I said a word to him about myself. I returned all of my items and I will never go in there again.
- Produce almost spoiling
- Customer service is terrible
Preferred solution: The manager and cashier fired.
User's recommendation: Don't shop here. The produced was disgusting they didn't have many things to pick from. The produced section was horrible.
Welp, I'm glad none of you work at the customer service department at Aldi's. I spoke with corporate and they see it my way.
Regardless of how you FEEL customer service requires GOOD customer service at all times. The cashier was wrong therefore I was offered a $100 gift card but I declined because I will not shop there again. I don't shop there anyway, the store was close to my route home so I went there but never again so all of you trolls especially Marcelline can kiss my BLACK *** This lady said that I said something about killing white kids.
I mean wtffffffffff is wrong with people. She just straight lies on me.
Replying to
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
Disappointed in product
User's recommendation: To go to store no customer service l
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charleston, West Virginia
Lack of product availability
User's recommendation: Don’t ask managers anything, they don’t have answers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Omaha, Nebraska
Resolved: Complaint about a product
Company fixed the issue and I have been provided with apology. I talked to the manager at Aldi's and he gave me store credit.
I was pleased with the outcome.On your site, though, on PissedConsumer.com, I wasn't treated nicely by other posters. I shared my experience in hopes that it would be helpful to others, but I was surprised to see several people who are making a habit of criticizing and mocking people. I'm not the only one they insulted.
It's sad to see that your site isn't monitored better. I won't be back because of this.
When I brought the store-brand olives into the store, however, the clerk refused to help me. I explained I had talked to the Aldi office.
She cut me off and said that I didn't talk to Aldi, because people cannot call Aldi. A manager finally helped and gave me store credit.
My complaint was that the olives smelled and tasted like tin.
I opened 4 of the 12 I had and they were all the same. Bad product and very unfriendly customer service, unfortunately.
User's recommendation: Keep your receipt. You may have problems.
I've bought Aldi's store brand olives for many years without any problems. I bought 12 cans because I was getting ready for a wedding.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tampa, Florida
The Pretzel supplier may be mixing products to cut their costs.
I have been shopping at Aldi since they opened in Palmdale, California. The products they carry are as good and more often better than those offered by larger stores, so the problem I had with two types of the Clancy's Pretzel Slims really took me by surprise.
I know there are only two or three large companies making pretzels for most retailers and I'm pretty sure it is a division of Snyders that supplies Aldi.
At any rate the Original and Everything types were so much thicker and actually hard, not crisp, I just could not eat them. I reported the problem and was told to just bring them back to the store for a refund. Honestly, even though the store is only a few miles away it was not worth an hour of Tampa traffic and gas to retrieve four dollars.
Happily the last four bags I recently purchased do not have this problem and I doubt it will repeat. Aldi is a keeper.
User's recommendation: Shop at Aldi for great products and prices.
Information
- I love aldi in palos park
- You have to write a dissertation to get a product off the shelf
Preferred solution: Nothing
User's recommendation: Pull the product for good.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Indianapolis, Indiana
Did not get money back on something I returned
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Moreno Valley, California
Overpaid
- Prices
- Ad mailed to home does not match prices in the store
Preferred solution: Full refund
User's recommendation: Do not shop here boycott Aldi
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asd
You're a liar. I'm forwarding your post to Aldi corporate.
You yourself said the dog was an ESA. An ESA is *NOT* a service animal.
A service dog does not have ‘papers’. If you can’t shop without your pet, may I suggest home deliveries?
First, emotional support dogs are not service dogs. Second, having a vest and showing “papers” does not make it a service dog.
Neither are legally required. Third, you LIED about it being a service dog when in fact it was a pet (ESA, whatever), so they had every right to kick you out.
I have diabetes and interested in my dog becoming a SD. What was the cost and how does the dog help with diabetes?
We are allowed to ask 2 questions. I'm speaking as a landlord.
1. Is the dog a service animal required because of a disability? 2. What work or task has the dog been trained for?
If these 2 requirements are met than the store can't put you and your dog out. Your dog better be doing something to help you get around whether blind, in a wheel chair, picking up things for you, etc and not riding around in a grocery cart. A service dog is a second pair of hand. As for Emotional Support Animals, they aren't protected.
Too many fake ESAs. Owners lie so they don't have to give up their pets. Anyhow, the employee didn't handle this right and needs to be reported to Human Resources instead of coming here and complaining. We are allowed to ask 2 questions.
I'm speaking as a landlord. 1. Is the dog a service animal required because of a disability? 2.
What work or task has the dog been trained for? If these 2 requirements are met than the store can't put you and your dog out. Your dog better be doing something to help you get around whether blind, in a wheel chair, picking up things for you, etc and not riding around in a grocery cart. A service dog is a second pair of hand.
As for Emotional Support Animals, they aren't protected. Too many fake ESAs.
Owners lie so they don't have to give up their pets. Anyhow, the employee didn't handle this right and needs to be reported to Human Resources instead of coming here and complaining.
First of all, the vest And service dog collar can be purchased no questions asked. So people think they can “dress” there dog up.
There are no cards recognized designating a support dog or service dog. A support dog can be any pet. One is prescribed a support dog by a licensed physician for a certain mental health condition. They are NEVER allowed in stores, restaurants or businesses.
Support dogs are Not recognized by the ADA. A service dog is specifically trained for the owner’s disability. It is recognized by the ADA. It goes most places with the owner.
A business is permitted to ask is that a service dog? And what is the task it has been trained for? A service dog’s behavior is docile , stays close to the owner’s side and has no interest in others.
It sounds like the store knows you are scamming. You cannot even get your terminology straight.
First of all I have documented papers on this service dog and I can show them if necessary I ain't no damn scammer and if you ain't got nothing positive to say about my post don't post on it
Public forum ANYONE CAN POST.
ESAs are not service animals nothing will change. Dogs and some miniature horses are the only service animals.
Your service animal must be well behaved. If is is jumping on people and not obeying your commands. They are well with in their rights to ask you to leave. Also, service dogs must be on the floor.
They can not ride in any carts. Unless there is a state law. Business can ask for proof of training or ask what function the dog serves. What they can not ask is what disability the holder has.
They can ask what the dog does, Also, you are 100% liable for any mess or damage the dog does, This 100% correct. Most places do not even ask, but they have a right to.
Again they can ask about training and what function the dog provides. Just not what your disability is.