Hazle Yej
map-marker Dallas, Texas

I need to talk to costume service

dumb emo chick at counter who is AWAYS working doesn't know how to turn her frown upside down and talk in a kind manner very rude
View full review
Daris Wss
map-marker Syracuse, New York

Rescheduled my delivery twice to a time they knew they was closed

Called and tried to cancel my order and I couldnt even do that!!! NEVER AGAIN I highly dont recommend and if you have a car and is capable of going yourself go yourself save yourself the aggravation
View full review
Derric Tbk
map-marker Mesquite, Texas

Pissedconsumer

I shop Aldi often and visited your 5828 Abrams Road Dallas, Texas 75214 location 7/28/2023 where I encountered cashier Tylesha and felt quite embarrassed after having a different experience than that of a white woman who was checked out prior to me. I noticed the patriotism of the cashier, she said hello, how are you doing several times, did you find everything ok, tried to initiate a conversation, but the white woman started laughing at her because it was strangely obvious, she was trying entirely too hard to suck up to her.

I was next in line, and noticed a 360 degree demeanor change.

I never got a hello, how you doing did you find everything ok or nothing to make me feel as a valued customer. She just sat in silence as she started scanning my items. Since her demeanor had changed so drastically, I just asked her to please check/confirm a price for my bag of oranges .

I had a problem with one of my credit card pins-it's rarely used and its been a while. Nonetheless, I figured the pin out, paid for my purchase and still did not even get a thank you.

Just pure disbelief that a young black woman could be making such a class distinction. This is not the only Aldi's store I shop and find that it happens quite frequently with the black cashiers. It's called having no people or customer service skills as well as perhaps personal experiences from living.

I'm sure there is some type of company incentives for hiring individuals who qualify for government subsidies programs.

It too felt like your employees have very low self-esteem and seems conditioned into thinking less of herself as well as her race. She doesn't appear to have much education but every customer should be acknowledged and treated the same rather than disdain, and disparage treatment based on race.

View full review

User's recommendation: There is an invasion of that type of behavior in the Dallas TX area with so many new comers. However, it is pushing consumers to shop where they feel appreciated.

Anonymous
map-marker Hilton Head Island, South Carolina

No way to phone store staff

My credit card was missing. Last used at a store. No phone, and customer service team could not reach the store. Prices are attractive but customer service is awful.
View full review
Anonymous
map-marker Macomb, Illinois

Can't find the fill out the application from Macomb Illinois

It's hard to get online and find the application to fill out for all these if you did a paper applications to everything being online would be nice
View full review

User's recommendation: No I wouldn't recommend because it's hard to get up online and find your application to fill it out

Colter Tmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To find out the status of my application

Their was no complaints at all ,actually the woman I spoke to was very good..I'm just trying to reply for an application and I have been locked out for trying to many time.. If someone could help me figure this out I would appreciate it greatly Rhonda Devereaux 386 589 ****
View full review
Sharon D Anv

To complain about self checkout

Aldi has now installed self checkouts. They are cutting their employees hours. This will put people out of a job. I do not work for Aldi. If they want me to use self checkout I want the employee discount
View full review

Preferred solution: No more self checkouts

User's recommendation: Do not use self checkout. Hurts the employees

Lakoda Iis
map-marker Springfield, Missouri

No employee at register.

There was no clerk register open. I saw an employee come out of the bathroom. She said I think she is on #2. There was no employee and this was self service. I had knocked on the office door. I did the bad customer act if just walking out
View full review

User's recommendation: Go somewhere else besides ALDI E Sunshine Springfield MO

Tiana Lxz
map-marker Bellevue, Washington

Gift card error

Gift card, unable to use it, if it's scanned it says $25, if the clerk run it it says zero balance, how should you use the gift card?
View full review
Larissa O Ech
map-marker Philadelphia, Pennsylvania

Missing purchased items

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Really don't feel like rating this company since I had a bad experience. Did online pick up order.. to find out they didn't even have it ready I picked it up right before closing to make sure the items were kept cold while I was out doing errands. I have 2 special needs kids so it's hard to shop normally. When I picked item the items in a paper bag it was missing 2 items I purchased most importantly diapers. I paid for these items and havent been refunded.
View full review

User's recommendation: Don't do online pick up

Anonymous
map-marker Prairie Farm, Wisconsin

Left my groceries

Got message that the office wasn't open. The message told me when to call. Be able to call the store so that we can find out if the groceries were held for us. What if that was my purse??? I would be very upset because I live 34 miles from the store and can't just drive right back to check. Also, by the time I got home, it was about 1 and a half hours from the time I left the store.
View full review
Anonymous
map-marker Wilmington, Delaware

Online order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Kept my items fresh until pick up. Cold items cold and frozen items frozen. All bagged nicely. Very organized.
View full review

User's recommendation: Recommend the curbside pick up option

Kemi Mnx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Do you except united health U card

I don't have a complaint. I was just wandering if yall will take the U Card threw United Health? I shop there and just found out Yall were buying out WinnDixie...
View full review
Jillaine Izg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Horrible experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Had a very bad experience at ALDI today 6075 St Andrews Rd, Columbia, SC 29212 June 21 at 4:00 pm I was there with my 13 years old daughter. I had last 30 doll on my card I had to feed my 3 kids dinner which I cook all the time.

I went through self checkout, one item I ran twice. The lady didn't come over to me from her cashier place she just yelled what do I need to cancel, I told her she cancel it from her spot. Then I ran all the groceries it's came up to 19,98 I payed , but self checkout machine never gave me receipt. I check my card my money was removed.

I ask my receipt but instead the manager lady snatched a grocery box from my hands like I was a some kind a thief and started telling me that they cannot give me a grocery back nether my money. I kept explaining and show my account that money has been removed! And i don't have another money for today dinner for kids! They left me without grocerys and without my money.

She was rude and told me that you not going to starve without this groceries! And that she is not going to talk with me anymore! I called my bank they stated that ALDI got my money! I was always going to that store, I am nice person, nice to cashier workers, I always put my grocery close to them and that barr code facing them to ease their work!

But at that point I broke down started to cry in the store in front of my daughter the other guy manager came down and said that is not their fault that on their end money was not removed. I kept showing them that it did, and it's happened in ALDI store THEIR machine had glitch or something. THEIR store created a problem for me but refused to solve it! I felt so horrible and embarrassed to cry over there!

And I told that's it your store left my kids without dinner and without my money! And the guy said that he don't even feel bad about it! When I returned to store with my bank on a phone they still didn't return my money or give my grocery. Why they spoke to me this horrible unprofessional way...I don't know what to think I never experienced anything like that.

Especially with my child besides me.

I feel like if it's happened in your store, with your machine then it's need it to be resolved in your store. After all that scandal my I had a bad migraine so my health also been affected by unprofessional workers at ALDI

View full review
1 comment
Guest

Yawnnnnnnnnnnnn.. No one is going to read this banal screed. BTW, where is the dad(dies)?

Jacquelyn C Lzj

Coustomer services

Items not available at my local store not getting more in so I tried to order online to pick up at available/alternative location and checkout could not be completed without setting g up an an instacart account... I'm picking my order up I did not ask for delivery or a delivery service to require or request my information for that...
View full review
Pros:
  • Low prices nice service
Cons:
  • Hours and limited locations

Preferred solution: Idk I want to not be required to give info for delivery when I'm picking up?

  • 1
  • ...
  • 20
  • 21
  • 22
  • 23
  • 24
  • ...
  • 155