Aldi Grocery
Reviews and Complaints
Bad Product
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Verified ReviewerMy check card is blocked in the payment in my checking is pending
Preferred solution: I used to check card and the payment went through on my Sterling Bank account so everything is fine
User's recommendation: Highly recommended
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Verified Reviewer | Pittsburgh, PennsylvaniaI'm sorry I was talking with a representative and I got lost on this computer I'm so sorry my name is Sandra I'm asking somebody speak to me please she was getting me the number please help me
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Verified Reviewer | Pittsburgh, PennsylvaniaI need to speak to the manager and Parkersburg and they will not answer calls could you please have them to call me a manager I was there yesterday and didn't receive my merchandise my name is Sandy m
Do you carry turkey ham
Preferred solution: Product information
I put a job application in
Terrible customer service
Sponsorship
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Independence, MissouriRazor blade in potato chips.
User's recommendation: More quality checks.
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Verified Reviewer | Chicago, IllinoisMoldy food
- Prices are great
- Not enough cashiers
Everything was straightened out
Job application
Preferred solution: Job application status
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Verified Reviewer | East Brunswick, New JerseyFood was bad when I cooked it
Preferred solution: Full refund
I don't see the Whey Protein Blend powder on the shelf.
Preferred solution: Reason for the delay in stocking the item.
User's recommendation: Call the Customer Service number to resolve an issue: 800-325-****
Unsatisfactory on refund guarantee
I love Aldis and I've had few complaints. One pet peeve was not having a phone in the store in which to call a manager.
I had problems with curbside one time and they don't have a local number you can call to just say hey I'm out here waiting for my order, when the text msg didn't go thru. I just don't use curbside now. I contacted customer service about their guarantee on foods. They will refund double on foods you aren't happy with.
I had a young manager tell me today that only pertained to products marked with that symbol. The corporate office, Customer service, was very nice and very apologetic when I told them about returning some steak that wasn't good. I feel like this manager just didn't know the policy. Customer service assured me it would be corrected and they are sending me a gift card for the refund.
They handled it very professional and I will still shop there as they're the best store in Abilene, for quality and prices. I'm still not real fond of the beef but I think it's probably just a little different from the Texas beef I'm used to. The texture of the meat is just different. The steak I had purchased was sticky and had a bad smell.
Things like this happen in stores everywhere so as long as they handle my refund right I'm totally satisfied. The employees are always very nice.
User's recommendation: Shop Aldis. You will save money. It's a great little store
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