Anonymous
map-marker Kansas City, Missouri

Bad Product

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Milk that spoiled before expression date in caton.. Returned it with no problem.got another gallon of milk 2wks out in date on gallon
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Greg S Pke

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Verified Reviewer

My check card is blocked in the payment in my checking is pending

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There is no problem up-to-date because the money was taken out of my checking account so everything is clear to go
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Preferred solution: I used to check card and the payment went through on my Sterling Bank account so everything is fine

User's recommendation: Highly recommended

Sandra M Bty

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

I'm sorry I was talking with a representative and I got lost on this computer I'm so sorry my name is Sandra I'm asking somebody speak to me please she was getting me the number please help me

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I I got disconnected from Aldi's site I need to speak to the representative I was speaking to please thank you
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Sandra M Bty

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

I need to speak to the manager and Parkersburg and they will not answer calls could you please have them to call me a manager I was there yesterday and didn't receive my merchandise my name is Sandy m

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I need to speak to a manager that's holding my items for me and Parkersburg West Virginia I need the phone number and connect with them please thank you so much
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Emilynn Obb

Do you carry turkey ham

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Product not available. Customer service very friendly. No date available when product might be in stock.
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Preferred solution: Product information

Anonymous
map-marker York, Pennsylvania

I put a job application in

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You was very polite and respectful I Thank you for your help I can not wait to be an employee there I Love shopping at Aldi
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Anonymous
map-marker Hannibal, Missouri

Terrible customer service

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Asked cashier to put my fresh fruit and vegs in front part of basket, she got mad 3 weeks or so ago she put the pears in bottom of cart and threw stuff on top of them. She said she is the manager. Poor management skills.
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Anonymous
map-marker Vancleave, Mississippi

Sponsorship

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I have none Im trying to get in touch with someone in reference to your sponsorship and donations for St. Martin High School Booster Club
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Featured
Cheryl H Jyw

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Verified Buyer
|

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Verified Reviewer
| map-marker Independence, Missouri

Razor blade in potato chips.

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Aldi Grocery - Razor blade in potato chips.
Aldi Grocery - Razor blade in potato chips. - Image 2
I purchased the potato chips from a local Aldi on 03/10/23 and at the bottom of the bag, there was a razor blade! He actually found out when the razor blade was in his mouth and he realized there was a foreign body, other than the last bit of chips, as he was chewing.
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User's recommendation: More quality checks.

Lisa C Xxf

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Verified Reviewer
| map-marker Chicago, Illinois

Moldy food

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Moldy dog natural chews peanut butter inside and is not expired my dog has already eaten 2 of them and is sick
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Loss:
$5
Pros:
  • Prices are great
Cons:
  • Not enough cashiers
Anonymous
map-marker Pittsburgh, Pennsylvania

Everything was straightened out

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About a order I place was never delivered then I get a second person stating they are starting my order
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Christie W Gff

Job application

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I wasn't registering a complaint. I was trying to do what I can to be in the next group interview. If someone could help me with participating at the next group interview will help me out alot. I already submitted an application. My name is Christie Washburn. I live in Villa Park Illinois. I applied for the cashier job at the Aldi's on Ardmore Ave. In Villa Park.
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Preferred solution: Job application status

Frederick S Czq

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Verified Reviewer
| map-marker East Brunswick, New Jersey

Food was bad when I cooked it

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Aldi Grocery - Food was bad when I cooked it
Aldi Grocery - Food was bad when I cooked it - Image 2
Aldi Grocery - Food was bad when I cooked it - Image 3
Aldi Grocery - Food was bad when I cooked it - Image 4
Brussel sprouts were bad smalled &than I cooked them and I tasted them tasted sour in my month not getting sick of bad food
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Preferred solution: Full refund

Steven P S

I don't see the Whey Protein Blend powder on the shelf.

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Inquiry. I'm am looking for the whey protein blend powder, and have not seen it on the shelf for several weeks.
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Preferred solution: Reason for the delay in stocking the item.

User's recommendation: Call the Customer Service number to resolve an issue: 800-325-****

Anonymous
map-marker Abilene, Texas

Unsatisfactory on refund guarantee

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I love Aldis and I've had few complaints. One pet peeve was not having a phone in the store in which to call a manager.

I had problems with curbside one time and they don't have a local number you can call to just say hey I'm out here waiting for my order, when the text msg didn't go thru. I just don't use curbside now. I contacted customer service about their guarantee on foods. They will refund double on foods you aren't happy with.

I had a young manager tell me today that only pertained to products marked with that symbol. The corporate office, Customer service, was very nice and very apologetic when I told them about returning some steak that wasn't good. I feel like this manager just didn't know the policy. Customer service assured me it would be corrected and they are sending me a gift card for the refund.

They handled it very professional and I will still shop there as they're the best store in Abilene, for quality and prices. I'm still not real fond of the beef but I think it's probably just a little different from the Texas beef I'm used to. The texture of the meat is just different. The steak I had purchased was sticky and had a bad smell.

Things like this happen in stores everywhere so as long as they handle my refund right I'm totally satisfied. The employees are always very nice.

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User's recommendation: Shop Aldis. You will save money. It's a great little store