Kelvin M Liw
map-marker Belmont, North Carolina

Dogs in store i read your policies this was not a service dogs

Lady in store with small dog like a poodle. No service vest. Petting dog then touching food.other petting dog and touching food people have eat that food then letting dog on the floor .nasty dog in around food your employees talks about how cute the dog is..fleas smells of dogs around people food.this was the aldi's in Belmont n.c.on sat June 3 2022. Between 3.n 5 pm
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Preferred solution: For them to beware of animal's in store and be mindful of the situation

User's recommendation: If you are concerned about clean healthy foods which aldi's claim make them aware animals are not allowed in store

Anonymous
map-marker Elizabethtown, Kentucky

Employment

I have been contacted for an interview but it got canceled. Please call me for the next available day. I applied for the elizabethtown ky location. My name is Steve Conley and my number is 270320****. Thank you.
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Preferred solution: Employment

Andrew N Wfs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Red Wing, Minnesota

What time do you guys want me to start working on Saturday

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I have no complaint I just wanted to let you guys know that tell the supervisor to see what time they want me to come in and start working
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User's recommendation: Very friendly very clean

Teri H Mdi
map-marker Richmond, Indiana

Pick up order

Aldi took care of the problem promptly. I will continue to use their services and recommend them to my friend...
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Anonymous
map-marker Rogers, Arkansas

To complain

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The Appleton sausage has bones in it. It doesnt take 100 symbols to say the sausage has bones and guts in it. Will not buy it again
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User's recommendation: Don’t buy the sausage

Debbie B Itw
map-marker Ruskin, Florida

Question about pickup in Sun City center

The website doesnt allow clicking on curbside pickup. Aldi customer service passed the buck to Instacart.
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Pros:
  • Good buys

Preferred solution: Deliver product or service ordered

Elly Ykk
map-marker Swainsboro, Georgia

Do ya have wheel chair on statesboro ga

I really just need to know if this Statesboro Georgia store has a wheelchair so I can go to the store and do grocery shopping I am partially paralyzed and I cannot walk in a store I barely can get from my car to the front door when somebody parking at the front door please get back in touch with me thank you
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Sandra V Rgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

I was stop & ask to check my bag for shoplifting

I walk in your shop to see if I can find the me item which Apparently you mustve discontinue but I keep checking in when I noticed the time I checked my phone to see what time the Available for the bus it was two minutes. I exit the store I will stop by security/worker and demanding that I will show her my brown paper bag which was a purchase I just made at Sallys beauty shop which I show her the name of the bag I mentioned if she wants to look inside she needs to call the police and I will sue the store for accusing me of shoplifting . It was sharing at me upset that I did not let her open my bag unless there was police in present she got annoyed and let me continue I miss my bus I had to wait 25 minutes for the next bus she embarrassed me out the store in front of the customers outside your establishment.

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Pros:
  • Price
  • Just love aldis
Cons:
  • No can be reach number

Preferred solution: Apology

User's recommendation: Don’t stop a customer unless you have proof

Anonymous
map-marker Boyne City, Michigan

Charge for 2 when i only bought 1

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Aldi's is great...they refunded me for the extra charge...I knew they would...great customer service
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Valerie S Wyw
map-marker Rensselaer, New York

Trying to check out

I was unable to check out on website. Very frustrated. Clicked cart and reviewed items and

And then after that there was no green cart to click on Im not sure why but I looked everywhere I dont know why this Hass to be 100 words or less or more but Im just gonna keep talking until I reach the hundred words and then I can just hand the sun why dont they make it a little bit easier to navigate through the website I work well with computers and this was a little or a very frustrating because I still havent been able to check out and I have a delivery time of 645 and its now 617 which is probably too late to have a delivered so therefore I am not going to eat tonight Im home sick with Covid and cant go into stores so this is *** and then I tried calling the one 800 number and you guys are close you should be open that the hours of the stores are open

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Pros:
  • Price

Preferred solution: Let the company propose a solution

Sharman W Dnw

Great Customer Service

I parked my car at Colby Newham North Yorkshire Shopping Centre and walked across the road to Aldi. I bought more shopping than I intended in Aldi and the girl on the till noticed.

She said excuse me for a moment and unknown to me she arranged for a young staff member to push my trolley across the road to my car. I said you can't do that as I am not in Aldi car park but she said yes we can.

A lovely all smiles came and very willingly pushed my trolley across the busy road to my car.

Great Customer Service thank you do much. I know who I am shopping with in future.

Marchant ID 149** **.5.22 terminal ID 1822 12.37pm EFT 6005

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Pros:
  • Great staff

User's recommendation: Good Shopping Experience

Shirl J Gvk
map-marker Chesapeake, Virginia

Strawberries made me sick

Bought at least 3 packages of strawberries. Thought it was a stomach virus. Hv been sick for over a week. My sister looked it up and found abt th strawberry contamination
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Loss:
$19

Preferred solution: Full refund

Anonymous
map-marker Louisville, Kentucky

Moldy food

Bottom layer of fresh(?) strawberries were ALL moldy (black and gray). Top layer (seven strawberries) could be saved by cutting off questionable spots.

I returned bad strawberries to the store manager the same day as purchased and even though he was willing to replace them I chose to get my money back. I wasn't wanting to go though several boxes looking for fresh - maybe!

I am a regular Aldi shopper, even giving up most of my groceries at Walmart!

This is the first time in over a year that I've been disappointed. I appreciate Aldi's lower prices and that fewer people shop in the mornings, especially during COVID.

I plan to continue but just be more observant.

Thank you for your prompt attention.

Margaret Chestnut

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Anonymous
map-marker Grayslake, Illinois

I am trying to place an order for groceries

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My problem is do I have to go through instacart who charges me $3.99 to pick up my order no one else charges to pick up an order but I noticed that it is only through instacart is there another way to order my groceries to pick them up without pain instacart?
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User's recommendation: All this has gotten better and better and better

Linda P Yuo
map-marker Essex, Iowa

Questions

@9am 2 days in row Sun & Mon ELDERLY husband went to Layton Ave Milwaukee Wi Aldi store to get Blueberry Muffins BUT None were in the Shelves!!! Now We Need to KNOW How DoES He CALL our Layton Ave Store in Greenfield Wi to FIND OUT if a Grocery Item is at OUR Store before driving their first???
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Preferred solution: Let the company propose a solution

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