Product: Aldi Grocery Customer Care Clear all filters (43 of 43 reviews match)
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I bought.A tote end of June, didn't use it since went to return it .I am so mad, With no receipt you are treated like your a supect not a customer. they ran videos,ck with my credit card , ck'd cash receipts , this Item was only 4.99 not a big lost to me,but still it's...
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Anonymous
23502

Get over yourself - Aldi is losing no sleep over you and your petty attitude over $4.99 for which you didn't have a receipt. Follow their policies and things will go better f...

3.3
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Aldi Grocery Customer Care
#1089747
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THE LINES ARE LONG AND ONLY ONE REGISTER, THE CUSTOMERS ARE RUDE AND CUTTING IN FRONT OF EVERYONE BECAUSE NO ONE CAN TELL WHERE THE LINE IS.THIS ONE YOUNGER PERSON ACCUSED ME OF CUTTING IN LINE, WHICH I DID NOT. THEN SHE LET THREE MORE PEOPLE IN FRONT OF HER WITH BIG...
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Aldi Grocery Customer Care
#1066158
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Customer service Nil.Purchased an electric Tiller from them which was Aldi branded in an Aldi box with Aldi marked all over the tiller. Box and instructions stated a 3 year warranty, after first use the tiller broke,unfortunately I have misplaced the receipt,but...
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Aldi Grocery Customer Care
#1051804
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Aldi Grocery - Rude employee

#1056338
3.5
Details
I'm new to the area and was struggling to carry my groceries. I asked for a hand basket and was rudely replied to with a, "no. We have carts. It's only a quarter!" I stated I didn't have a quarter. She then replied, "we have registers ya know!" The mannerisms and attitude of this employee was completely out of hand. She did this in front of a line of customers.
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Customer service
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Discounts and Special Offers
Diversity of Products or Services
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Aldi Grocery Customer Care Review

#921031
3.2
Details
The employees here are so rude only been there twice and both experiences were bad. Employees are racist will never go back.
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Website

Aldi Grocery Customer Care Review

#915825
I live in syracuse ny and we have at least 6 stores. And not one of their emplyees are minority, all of them are white why is that?
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Aldi Grocery Customer Care Review

#906078
4.8
Details
We just got a new Aldis last month. So far I've been pleased with the service. I am a senior citizen and the cashier came around when he saw me and said "I'll get these for you" and proceeded to take all of my stuff out of the basket for me!
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Customer service
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My wife is from europe so she is use of poor service.She said i should try the store here as we went to them as we traveled through europe. She gave me the key for the carts that she used in every aldi in Europe. She knows i do not carry change. The gastopo at the...
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Anonymous
Anonymous

What the heck?OP, exactly how do you expect Aldi Grocery to address this complaint when I have no idea what you are complaining about?I would imagine that Aldi Grocery would h...

1.7
Product
Aldi Grocery Customer Care
#1047940
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Aldi is wonderful for the typical day to day items that are packaged such as breads, cheeses (The Brie is very reasonable), crackers, dairy, meats, milk and snacks.The staff, although visibly over-worked with keeping up with inventory that flies off the shelves, is...
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4.7
Product
Aldi Grocery Customer Care
I liked
  • Products offered in packages
I didn't like
  • Fruits and vegetables some were there too long
#1040719
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Store location - 1955 Davisville Rd, Willow Grove PA, 19090 I am wondering if as a customer I had a right to have an item sold to me at the price which was advertised on the shelf next to the product?In the meat section next to the packaged ribs it was a yellow price...
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Anonymous
Anonymous

The weekly meat specials are a limited time/while supplies last offer. It is almost impossible to immediately catch when a product sells out. They probably had the special buy...

Anonymous
Anonymous

How about be told to get our of the store because we are closed. Was there one hour before the store closed, did my shopping but was leaving as the worker was locking the doo...

3.1
Product
Aldi Grocery Customer Care
I didn't like
  • No rain checks
  • No manager to talk
  • No price adjustment
#1030798
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I visited the Aldi in Allentown, PA.Like most of the other reviewers, I had been here many times. I usually come in only to buy several packages of the same type of cookie I can find most cheaply at Aldi. And again as usual, I have horrible interactions with employees...
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Anonymous
Anonymous

As an employee of the company....I can not condone the attitude that the employee had towards a customer. At the same time, there are a lot of jobs that need to be done throug...

3.5
Product
Aldi Grocery Customer Care
#1017607
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Have been going to Aldi for 6 years now.Tonight I went and the same check out lady that frequently insults my daughter by telling her how tired she looks. Never misses saying that to her, or asks her what's wrong why does she have that face. There is absolutely nothing...
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Anonymous
Anonymous

Don't feel bad. My daughter is special needs and was insulted by a district manager. When I posted what happened, people on here insulted me.

Anonymous
Caligirl

Did her name happen to be Erika Lempa?

1.0
Product
Aldi Grocery Customer Care
#1012954
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I have shopped at Aldis in Gillingham for years at least three times a week because most of the staff and management are friendly.Today I had the worst shopping experience in my long life. There in the bedding area was a large bin full of pillows that clearly stated...
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h.kitchener
h.kitchener

As I recall, the US Aldi website doesn't even have a means for you to contact the company. Thus, the usual advice of complaining direct to corporate because they need to know ...

4.6
Aldi Grocery Gillingham, England
Product
Aldi Grocery Customer Care
I didn't like
  • Your manager shredding me in public
#1006614
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HI, Here the meaning of Customer service: it is the provision of service to customers before, during and after a purchase.The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". With a big...
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2.0
Product
Aldi Grocery Customer Care
I didn't like
  • Customer service
#1000861
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