Product: Aldi Grocery Customer Care Clear all filters (62 of 62 reviews match)
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I am handicapped, I have shopped Aldiss four years. But now not very often,I can not walk very far. And there is only one Aldiss in Huntley that has only one elec cart! I went once and had to wait for one and a half hours to use the cart. I have not gone back, please...
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8 comments
Anonymous
#1744858

Electric carts are provided as a courtesy. According to the ADA, any business is Not required to provide electric carts.

It is up to that particular business whether or not they want to provide electric carts as well as how many of them. As long as the handicapped customer is able to enter the business, then that business is ADA compliant.

Electric carts also cost money to purchase and money to maintain. The cost of a business providing an electric cart is passed on to the consumer in the form of higher prices.

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Review
#1648193 Review #1648193 is a subjective opinion of poster.
Service
Aldi Grocery Customer Care
Reason of review
Poor customer service
Preferred solution
Purchase elec carts

Aldi Grocery in Roanoke, Virginia - About Time We Cut Out All the Bells and Whistles for Better Prices

4.6
Details
This is a wonderful store as far as prices and efficiency. No fancy handling of everything to make it look perfect. Just simple choices and good prices with an eye on recycling. I have noticed customers have their own deal worked out on the carts. They will come with quarter in hand to take buggy. Food is great with their brands tasting like name brands. Good deals on produce make them affordable on a budget. We love you Aldi, and so much better than getting our mind boggled down with all the cards and hard to find discounted items at Krogers.
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Review
#1621255 Review #1621255 is a subjective opinion of poster.
Service
Aldi Grocery Customer Care
Pros
  • Good prices on most products
  • Quality food
  • Great prices
Cons
  • Need more stores in more locations
Reason of review
Fair pricing
Tags
  • Great Prices
4.1
Details
Double the money on returns is this true if so ALDI's needs to refund me $ 3.96 more not just the price of the item for the Chopped spinach that was bad, very bad. .99 cents x 4 = $3.96 X Double the Money on returns $ 7.92 So I am owed $ 3.96 more Sandra Mclean 6103...
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1 comment
Anonymous
#1688915

The twice as nice guarantee means you get back the price of the returned item with original receipt and they refund the purchase price and give you a replacement product not double money. No I don't work for them I just returned something and discovered the twice is nice guarantee

Review
#1536555 Review #1536555 is a subjective opinion of poster.
Service
Aldi Grocery Customer Care
Reason of review
Bad quality
Loss
$792
Preferred solution
Full refund
Customer service for ALDI delivery is nil. It was not easy to finally find a phone number to call to cancel my order. ALDI could not deliver because of the extreme cold and snow, yet they charged my card. I got an email stating if I didn’t cancel the order, they would...
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Review
#1476777 Review #1476777 is a subjective opinion of poster.
Service
Aldi Grocery Customer Care
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Full refund

Aldi Grocery in Brooklyn, New York - STINKS

I LIVE NEAR GATEWAY MALL IN BOOKLYN NEW YORK. YOUR STORE CAN HAVE 50 TO 60 CUSTOMES ON LINE, AND THERE IS ONLY ONE REGISTER OPEN. THE MANAGER THERE IS INCOMPITENT.
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Review
#1424914 Review #1424914 is a subjective opinion of poster.
Service
Aldi Grocery Customer Care
Reason of review
Poor customer service

Aldi Grocery in Newnan, Georgia - They did not want to help me.

1.0
Details
Went into aldi and they did not want to help. Everyti.e i go in there they NEVER HAVE THE ITEMS LISTED FOR THAT DAY. THAT IS VERY FRUSTRATING!!!!! THEYNEED MORE HELP OR HAVE THE ITEMS PUT OUT ON THE FLOOR NO EXCUSES!!! IM.VERY PISSED THIS IS AT THE GRIFFIN GA ALDI!!!! PLEASE HAVE THIS ISSUED RESOLVED!!!
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Review
#1422001 Review #1422001 is a subjective opinion of poster.
Service
Aldi Grocery Customer Care
Reason of review
Poor customer service
First, I visited Aldi yesterday, at which time the cashier told me they were out of pumpkins, and I could come at 9 when they open in the morning to get the restricted amount of 3 per household. When I arrived on the next morning, the sign was still up that said only 3...
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9 comments
Anonymous
#1741176

Wrong, if the sign is a mistake, it should be changed in front of someone. If the rapture happens, you will not be going up, but down to an uncomfortable place.

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Review
#1384072 Review #1384072 is a subjective opinion of poster.
Service
Aldi Grocery Customer Care
Reason of review
Poor customer service
Loss
$10
Preferred solution
If a sign is up and the customer sees that sign, the store should not argue with the customer and change the sign in front of their face - rude rude rude
Tags
  • RUDE MANAGER
2.6
Details
Just left the Woodhaven, MI store and thought I would share my experience with you. I ran into the store fort a quick stop and grabbed seven (7) items. As I was heading to checkout (one lane open) two ladies with full carts stepped into the lane in front of me. The...
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1 comment
Anonymous
#1578058

Did you at anytime Ask to speak to the store manager?

Review
#1377701 Review #1377701 is a subjective opinion of poster.
Service
Aldi Grocery Customer Care
Cons
  • Cccccccccccccccccccccccccccccccccccccccccccccccccccccccccc
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
At our local Aldi there are many flavors of ice cream but none that is sugar free. Considering the large amount of diabetics in our area and also parents wanting to control their child's sugar intake I am surprised. We wish our local store would carry sugar free ice...
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1 comment
Anonymous
#1533758

Read the above. It is what it is. Smaller stores, shop there or stay away.

Review
#1313485 Review #1313485 is a subjective opinion of poster.
Service
Aldi Grocery Customer Care
Reason of review
Fair pricing

Contact Aldi Grocery Customer Service

Website:
www.aldifoods.com
Mailing Address:
Customer Support 1200 N. Kirk Rd.
Batavia, Illinois 60510
United States
All Aldi Grocery Contacts

Aldi Grocery Reviews

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Aldi Grocery reviews
4.6
Details
I called the main (and only) # to ask when/if they would be getting more of the Moser-Roth chocolate bars (fair trade BTW) I love (orange almond). It took less time than to reach my vet just B4, the woman was SUPER sweet asking my name and number in case we were...
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Review
#1305670 Review #1305670 is a subjective opinion of poster.
Service
Aldi Grocery Customer Care
Reason of review
Good customer service