Aldi might have one of the cheapest products but for me I would rather pay a little bit more than deal with the most rude staff I have ever encountered in my life. It seems the staff feel that customers should not be treated with respect as they are getting big break compared to other supermarkets and they feel customers are at their mercy.
The worst part is the store manager sides with the rudeness of his staff. I am not sure if this is the case on all Aldi's store or just in Neptune, NJ.
Also not sure if this is Aldi's policy to side with their cashiers even if they show rudeness to their customers. I can see that this will be the downfall of Aldi's if they don't train their staff to be courteous which starts with the store manager all the way down.
Product or Service Mentioned: Aldi Grocery Customer Care.
Reason of review: Poor customer service.