Duluth, Georgia
Not resolved
2.4
Details
1 comment

I JUST CAME BACK FROM YOUR DULUTH STORE EMPTY HANDED. I HAD A FULL CART, WAITED ON LINE AND WAS NEXT WHEN YOUR RUDE CASHIER IN LINE" AND CHOSE THE MAN BEHIND ME.

WHAT WAS I WAITING FOR I STOPPED, LEFT MY FULL WAGON IN LINE AND LEFT. SHE WAS A HEAVY WOMEN WITH BLACK CURLY HAIR. AS I WAS LEAVING I GOT THE PHONE NUMBER OF THAT STORE AND HERE IT IS 30 MINUTES LATER AND NO ONE EVER ANSWERS THE PHONE.

I AM A REGULAR CUSTOMER OF THE DULUTH STORE, OR AT LEAST I WAS, NOT SURE IF I WILL EVER GO BACK, BUT MY TIME IS VALUABLE AND THERE IS NO REASON I SHOULD HAVE HAD THIS PROBLEM AT YOUR STORE EXCEPT FOR YOUR UNTRAINED STAFF I WOUND UP AT PUBLIX AND EVERY CENT I WAS EVER GOING TO SPEND AT YOUR STORE HAS BEEN SPENT. TRAIN YOUR PEOPLE BETTER, "NEXT" MEAN NEXT, OR AT LEAST USED TO!!!!!!!!!!!!

Reason of review: Poor customer service.

Preferred solution: FIX YOUR BUSINESS, I HAVE BEEN CALLING YOUR DULUTH LOCATION FOR THE LAST 60, NO ONE EVER ANSWERS, NOW IT IS JUST BUSY AFTER ONE HOUR OF RINGING AND NO ANSWER.

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Anonymous
#1755067

Aldi phone numbers are not public numbers. At best it might be a corporate variant

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