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2.7
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The manager on more than one occasion has asked me to open my small backpack or pocketbook and see if my groceries match my slip. The first time I accepted it.

The second time I was in the store and never took the pack off my back until checkout. She demanded to look in main compartment and small pocket after checkout. I asked why and she does this on occasion in front of the entire staff and customers. I do not appreciated being treated like a thief or criminal.

I am a good honest customer. I do talk to myself occasionally but have been going in the store for 5 years. They should know my traits by now.

I am furious with this manager. It is *** customer service and insulting to me as a person.

Product or Service Mentioned: Aldi Grocery Manager.

Reason of review: Rude manager.

Preferred solution: I want an explanation of rude, insulting treatment.

Aldi Grocery Cons: Treatment by manager.

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Anonymous
#1331439

I would decline to open my bag for her. If she threatened to call the police, I would say "No problem, I'll wait right here for them to arrive, but YOU are not looking in my bag".

Contact Corporate. I've never heard of an Aldi manager doing this.

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