My husband and i went food shopping at aldi food store on rt 37west toms river nj 08755 on saturday feb. 16, 2013 at 5:00 pm we checked out at register 2 and we had a large order as usual we have a large family and we both like the savings we save at this store we shop on a regular basis at aldi, but this shopping trip the cashier at checkout seem to be very rude she said that all the grociers would not fit back in the cart so i said thats fine if we could use the empty cart she had behind her i would bring it right back as soon as i un load the cart she ignored me and put my grociers on the counter were people pack up their grociers and continued to do so i told my husband to stand by the counter and watch our grociers so no one would walk away with them mind you we were not done with checkout yet, so i paid for my grociers and walked away.
She had only two customers behind me then she walked to the other cashiers register and spoke with her back towards me to the other cashier, and the other cashier listened and laughed and looked at me. I was speaking to my husband about how rude she was and how un professional she was presenting herself with her cocking attude. She out loud said mam do you need to speak to a manager ill get one for you. She got me so upset and embaressed i said yes i do want to speak to a manager.
I spoke with a female manager and told her the situation and she apolized for her rudeness and walked away. As long as i been going to aldi i never had any problem with any of the cashiers in that store.
I wish someone would teach her public communication especially dealing with the consumer. I would hate to have to go shopping at another location just because of one rude and unprofessional employee.
Product or Service Mentioned: Aldi Grocery Cashier.