6/17/16 between 5 or 6 pm there was a female cashier in the 5th lane & before I walked up to the line with my cart the cashier rolled her eyes at me & never met me. Well let's just say I payed her no mine.
My husband walked up with me we got in line. I started loading my food on the counter but he went to the restroom. As it was my turn for my food to be loaded up. She looked at me & said with a nasty tone " you can bring your cart around here.
I'm like are you sure. Now remind you I just watched her remove an empty cart she already had. So I swing mines around. Normally there is a cart already there your food loads.
Then the next customer gets your cart & it's like a cycle revolving anyways. Well my husband comes back. I'm like I have to go to the bathroom but I'll hold it. He's like no go.
Anyhoo! I'm come back she's ringing up the money pulling out the receipt & I grab the cart of food as she's giving my husband the cash back & receipt & looks at me & say mam, wait I need to give you the bags. I puzzled & looked at my husband & said how many bags did you get. He responds not many.
But when I tell you she counted the bags slow. I seriously mean slow motion like a a sloth. I honestly knew she was doing this on purpose. Now to inform you I'm a regular customer who shops there all the time.
I was very pissed. Normally, I walk off with the cart of food & my husband brings the bags to the side & we bag the food. I've never had an issue like this period. I mean her attitude was very nasty.
You could feel her nastiness. Look, even the ppl in line got quiet and looked.
I walked to the side with my husband & he said what was that all about. I spoke loudly I said I don't know.
But she rolled her eyes way before I got in her line. I was like what got me was she could've gave u the bags. What was the big attitude for. I am really disappointed and seriously about to find another food store to shop.
This was one of the reasons at another grocery store I didn't like shopping there too. A lot of these cashiers go to work & talk to good customers like ***. I mean is there a policy stating you can not walk away with the food cart & your spouse is actually standing there waiting to get the bags.
I just don't understand at all. Maybe someone can answer this.
Product or Service Mentioned: Aldi Grocery Cashier.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Aldi Grocery Pros: Prices.
Aldi Grocery Cons: Rude employee, Rude customer service.