Aldi Grocery
Reviews and Complaints
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Verified Reviewer |Rude employee!!!
The self check out is gone. This is causing major delays & inconveniencing customers.
I always organize my stuff as I ring it up. I didn't expect to be yelled at. She said "you need to hurry up & unload your things up on the conveyor belt. I'm on a timer."
I'm 74,disabled, bad back & can't reach down from behind a cart.
I'm just getting over my 1st Covid. I spent about 2hrs getting my groceries & planned to put them neatly in bags/boxes.
She asked me if I tore open cookies which by now are scattered but wrapped individually.
I gave them back & half what I planned to buy(flowers, candy, nuts, Easter stuff) & just wanted to be done with her extremely abusive, rude behavior.
By now she could've stepped around with a hand held scanner instead wasting time lecturing me. There were now about 15 customers behind me in the One way to check out
I've shopped at this store about 8yrs & everyone else has been helpful, polite.
This or so unacceptable, I will not feel comfortable at my store again if they're going to treat good, paying customers in such a disrespectful manner.
User's recommendation: There's no self check out & employees are rude at registe5
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Verified Reviewer |Can't speak to antibody, and you're recording just keeps recording itself.The dates were wrong on the product so it makes the people sick.We'll take the next action.
I was able to leave a message but no response yet regarding the issue of the double stamped and bad Vienna Chicken sausage that my mother ate vomiting and really sick. It seems to me with such detail information that was sent should have been a fast response but none so far which is disappointing to say the least. No response does speak volumes of how little they view their customers.
I bought four cans of the Vienna sausages at Aldi and the expiration date was January twelfth twenty twenty-six, but also January twelfth twenty twenty-nine. My mother likes to eat them. She's eighty-nine years old and when she ate them, she threw up some.
- Double dated expired items
User's recommendation: Look at the dates.If they're double dated, that means the product was old from the beginning.And they're just trying to make it look like it's long lasting.
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Verified ReviewerBad customer service
- The store manager in Hialeah treated me rudely and did not let me finish the purchase; today she is Cuban with short blonde hair, train the staff.
en la tienda de Hialeah fl de la 49 st y la 14 ave, la manager me trató muy groseramente, no me dejó terminar la compra, hoy, la manager es cubana, pelo corto y pintado de rubio, por favor entrenen a su personal
User's recommendation: training for customer service
I placed my order around 12pm today, and an still waiting. This is entirely unacceptable. I want to be compensated for my time this is utterly ridiculous
Been waiting all day for my order. The shopper checked the order out at 7:03.
It still hasn't gotten here. I want compensation.
Preferred solution: Want to be compensated monetarily fir my time. Would like a refund for the service charge, delivery, and some money back.
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Verified Reviewer |Moldy food
Bought raspberries at the Hillsboro, Ohio store yesterday. When we opened them today, they were moldy.
User's recommendation: Check them
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Verified Reviewer |I want to speak with a corporate manager
Call the corporate
I chipped my tooth and a specially selected stuffed olive had a seed in it. I got pictures; please give me a call back.
Preferred solution: My tooth fixed
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Verified ReviewerResolved: Needed to speak with someone. It was so important.
- Plastic-tie band around Aldi raisin bread.
- It could fit around a pinkie.
- I called Instacard; they refunded it.
- Not angry, just concerned.
There was a small band, looked like a plastic tie, could fit around my pinkie finger. It was impeded in my raisin bread from aldi.
I am an adult so I had no problem spitting it out, but worried if it were a child or handcapped person ate it. I called instacard and the refunded it. But I need to let aldi know. I am not pissed off just concerned.
Susan Laverty 475-235-****. Thank you.
Complaint
- The store manager was rude and a formal complaint was planned.
- The customer alleges the camera was pulled back and footage possibly deleted.
Quaker lane store manager rude today formal complaint pull of camera which i told her I would have corporate pull. She ran on the back room and probably deleted it but I have witnessed on which i told i told her I have i asked one of the girls her name she said she didnt know so i took a picture of the girl for my proof she flipped out and o soon *** you manage *** was the one that was rude. I have never seen a manager act like this is my 60 years how embarrassing as a company to higher someone like this
User's recommendation: I would firer her for her actions but that is me as a employer. *** who knows if you will even investigate this at all
Complain Aldi large thin crust pizza sauce very salty. Ruined my dinner of 6. Not happy.
- Large thin crust pizza was very salty.
- Dinner was ruined for a family of six.
- The pizza was a big disappointment.
- I bought two pizzas.
Thin crust large pizza was very salty. My dinner was ruined for a family of 6.
I like Aldi, and I will always shop at [GEOGRAPHIC_DATA]. The pizza was a big disappointment. I really don't need to write an essay. What is the benefit of long, drawn-out writing?
It is tiring and does not make any sense.
Short and simple. Large thin crust pizza was very salty, and I happened to buy 2.
- Cheap good products
- Hit & miss
Preferred solution: Full refund
User's recommendation: Watch out for that yummy looking pizza.
Good and bad comments related to one store
- Staff under pressure; replies slow.
- 80% of staff are pleasant.
- Parking lot is often dirty.
- Prices are low; strawberry ice cream is a cheap favorite.
Store location - [PERSON_NAME][GEOGRAPHIC_DATA] - [GEOGRAPHIC_DATA],[GEOGRAPHIC_DATA]
Single person shopping - 80% of family food for ten years.
1. Staff under such pressure, have no time to respond to any questions.
80% of staff pleasant.
2. Parking Lot is often needing cleaning.
Require agencies receiving your excess food to pickup all trash prior to receiving food.
3. Strawberry ice cream the best low cost ice cream available anywhere !
4.Vegetable and fresh fruit pricing labels or markers -- Marker is about 3 X 1 inch Price indicated may be $1.95 but watch closely -
At bottom of label it reads PER POUND in 1/16 in high letters.
Also if bar code is needed it may be trapped within the label border and unreadable if product is bagged with bar code on bag.
5.Enjoy all empty cardboard boxes which I recycle.
6.Generally appreciate low prices.
7.Favorite items - Salmon, guacamole, yogurt, buttermilk, canned fruit, blueberries, clear carbonated sodas, fresh vegetables.
Shopping carts.
8.Need gallons fat free organic milk.
[PERSON_NAME] [PHONE_NUMBER] [EMAIL_ADDRESS]
Pissed is not a nice word !
User's recommendation: Shop early
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Verified Reviewer |Product content
- Frozen items like sweet potatoes and squash are lighter than labeled, yielding less after cooking.
- Prices rise; Publix has closer content.
For at least the past year Ive noticed that some products that I have been buying had less content than what the bags say. Specifically, I mean the frozen sweet potatoes and the frozen squash.
The bags say 10oz, but by the time you prepare the product, per instructions. The content is barely half of what should be there. Also, Ive noticed that with other frozen foods. Yet, their prices continue to rise.
At this point its no longer worth it for me to go out of my way to go there.
Id rather stick with Publix, yes you may pay more. But the content will be closer to the product description.
- Prices too high
- Content not full
Preferred solution: The amount of what the product claims it is.
User's recommendation: Pay attention
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Verified ReviewerOne of my products was opened.
- Grocery delivery arrived with one opened product.
- Could not contact the store or corporate office.
- Dislikes Walmart but would shop there over Aldi's.
I had my groceries delivered and one of my products was opened I tried to call the store and the corporate office, but there is no way to do that I hate Walmart, but I would rather go there than to Aldi's
- You can depend on the delivery driver to open your products or at least grab it off the shelf opened
Preferred solution: Deliver product or service ordered
User's recommendation: Go to Walmart
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Verified ReviewerI need to talk to someone
Spoiled lamb chops, and I would like to return them, but it's impossible to speak to a human. You can't smell it until it's open.
Preferred solution: Full refund
User's recommendation: The date was wrong on the package so sending wrong dates on meat is a violation
Question about interview and email sender about job position
I was calling customer service last week about the recent email and job interview email if the location was at [GEOGRAPHIC_DATA]
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Verified ReviewerProduct availability
I couldn't find my favorite regular frozen meatballs in the store, so I wanted to find out if any other stores in the area carried them. They checked, but unfortunately, I was unable to find them anywhere nearby.
Thank you for helping me get in touch with them; at least it saved me time. Aldi's phone number is so hard to find.
User's recommendation: Was worth my time
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She was NOT rude, nor was she lecturing you. She just asked you a question.
", I will not feel comfortable at my store again" Then do NOT go to that store again. It sounds like you're taking YOUR time and are the delay.
Those cashiers have a standard that they must meet. If YOU can't keep up with the pace and are delaying others who have a life, then you should shop somewhere else.
Also, there is no need to pad your complaint with useless factoids. No One Care about your past illnesses or anything these that doesn't get you out of the way as fast as possible.