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Contact Aldi Grocery Customer Service

How to Reach a Person at Aldi Grocery

Verified Contact Information

Toll-Free Number:

  • 1-800-325-7894
Call Now

General Info:

  • 1-855-955-2534
    Stores
  • 1-630-879-8100
help@instacart.com
Instacart Express Membership

Aldi Grocery Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Aldi Grocery Phone Number
1 (800) 325-7894
Average Hold Time
00:02:32
Average Calls duration
3 minutes
Most Popular Aldi Grocery Email Address
help@instacart.com
Aldi Grocery Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview

How to Contact Aldi Grocery Customer Service?

Most Popular Number:

(800) 325-7894
Total calls: 13 955 Issues resolved: 418 Last call: Jun 7, 2026

The Aldi support number you can call should you have any questions is 1-800-325-7894. This phone number is available Monday through Friday from 9 am to 5 pm CT. You can call Aldi for information about their prices, weekly specials, and product availability.

To reach company official representatives, use Aldi corporate phone number: 1-630-879-8100. This Aldi corporate office phone number deals with customer complaints and concerns. The support team will offer ways to solve your problem and answer your questions. You can also call the corporate number to share your suggestions with the customer care team.

There is no Aldi customer care chat feature on their website. The company emphasizes the efficiency of searching for answers and solutions on its FAQ page. However, you can reach the Aldi customer service through their online form. You can also try to chat with their customer care via social media.

If your issue is not urgent, you can send your concerns to their regular mailing address: ALDI Inc., Attention: Customer Service 1200 N. Kirk Rd., Batavia, IL 60510. Though it may take a while, you will receive a response from the customer support team with detailed instructions on how to solve your problem or with the information you’ve asked.

There is no direct Aldi customer service email address. However, you can fill out the form on their website to contact customer service via Aldi email. Scroll the main page down and click the Contact Us button. You will find an Email link that redirects you to the form that goes to the customer service email. Enter your contact information and your inquiry details.

As there is no Aldi complaint email, you can use the same form for your complaints and compliments. The form will be sent to the email address. You can attach files to help the assistants responsible for the Aldi complaints email resolve your issue faster.

PissedConsumer Club

Contact Information

Aldi Grocery Website:

Aldi Grocery Help Center:

Corporate Office Address:

ALDI Inc.
1200 N. Kirk Rd.
Batavia, Illinois 60510
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 5:00 pm (EST)

More contact details

Summary of Aldi Grocery Customer Service Calls

16.3K TOTAL
CALLS
03:04 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aldi Grocery?

Product/ Service Question:

  • “Nasty produce and expired”
  • “Food delivery at wrong location”
  • “I just bought a chicken dip yesterday June 5 and the expiration date on the chicken dip is May 22 over two weeks past date”

Request for Information Question:

  • “Question about product”
  • “I'm trying to find out about an.Item that I purchased a beverage container.A glass one the stock number is 722124.It did not have the gold spout in it.I'd like to find out if they found it in the store or if I have to return it.And if they're going t”
  • “Concerns about pork purchased Friday”

Payments and Charges Question:

  • “May have lost my credit card there”
  • “Over charge for items not received”
  • “Lost and found my mom's id and credit card”

Shipping and Delivery Question:

  • “Got home and was missing our two 93/7 hamburger small packages two of center cut pork chops 1 packages of pork steaks and 2 mild Italian sausages from Neosho store”
  • “Missing order”
  • “Received wrong items”

Employment Question:

  • “About job”
  • “Employment”
  • “Job hiring”

Cards Question:

  • “Do you all take the ucard”
  • “I lost my card at the [GEOGRAPHIC_DATA] location”
  • “Digital card”

Staff Question:

  • “Rude employee”
  • “Rudeness of employees”
  • “Customer service”

Website/ Application Question:

  • “Check application status”
  • “Application”
  • “Application that I submitted”

Return/ Replace Question:

  • “On 4/17/26, I bought a pack of porks for $8.42, I returned because they were discolor at the bottom of the package. I was given my refund, but not the customer courtesy return policy which did apply to me! I would like a response, why! Store number”
  • “I need replacement hepafilter for easy home brand HAR1 803779, intertek 5123255”
  • “I need replacement hepa filter for easy home air purifier”

Refund Question:

  • “Refund”
  • “Need a refund”
  • “I need a refund on these dead plants that I purchase”

Account Question:

  • “Forgot to pay unintentionally”
  • “Do Aldi accept Humana spending account card”
  • “Check out forgot”

Activation/ Cancellation Question:

  • “Cancel membership”
  • “Had an interview set up and then got an email it was cancelled. What's the status of my interview”
  • “Cancellations”

Other Question:

  • “Bought meat that is rotten”
  • “Lost wallet”
  • “To schedule an interview”

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