What is the payoff for cashiers who double scan a trusting customer? I first saw the error when I got home and I suspect the cashier bet I wouldn't look at the receipt while busily gathering my things and wishing him Merry Christmas.
Of course, Aldi's website makes it a daunting task to explain what happened and then they will suggest you pay closer attention; you can't get away with claiming you didn't get that second item once you have left the store! But what's the angle for the cashier, if the double scan was for his personal benefit?
How does that work? Do they just go get the item that was charged to the customer and then the cashier gets to take that item home free?
Product or Service Mentioned: Aldi Grocery Cashier.
Reason of review: Order processing issue.
Monetary Loss: $549.
Preferred solution: Deliver product or service ordered.
Aldi Grocery Cons: Cashiers attitude.