I was shopping in the Aldi store @ 6415 Troost Ave, Kansas City MO in the rear of the store and noticed a strong cigarette smoke smell coming from the back where the employees get the products. There was a employee in the freezer section and I asked if he was the manager.
He stated "How can I help you?" Never did say if he was the manager. I informed him of the strong odor and he apologized for the smell and said he would address the issue. He WAS NOT surprised at all ! Is this normal for them ???????
It's really sad that you cannot go to the store and not have to breathe in the cigarette smoke. I have allergies and it causes headaches and watery eyes. Lots of people have COPD, asthma, allergies like myself or other health concerns. NOT good for the customers coming to the store to shop.
Don't think I will return to this store .
Reason of review: Poor customer service and It's Illegal to smoke in store.
Preferred solution: TEACH EMPLOYEES TO CARE ABOUT THE CUSTOMERS HEALTH AND OBEY THE LAW .
Aldi Grocery Cons: Customer service.