I usually shop at the Aldi store in Dundalk at 2317 N Point Blvd,
but I was very disappointed today. I had done some shopping that filled a bag and a packet of baking flour that could not go in to the bag.I was also carrying a sleeping two and a half year old child on my shoulder.
I asked the ladies in the store if I could get some help carrying the bag to the car. I was told they did not have people employed to do that. That surprised me because that had happened to me in another Aldi store and the manager offered to give me a hand. The upsetting thing was that one lady, who claimed to be the manager actually felt she needed to tell me she was doing me that favor that particular time but I should not make it a habit.
I responded telling her I had simply asked for a favor and she had the right to say no and not start giving me a lecture in front of a store full of customers. I asked if she wanted me to put the goods back so I could carry my son and she arrogantly answered yes because I was not the only one who had a son, she too had son.
I honestly feel this is poor customer service and very humiliating.
Product or Service Mentioned: Aldi Grocery Manager.