I visited your store in Tampa toady for the first time. I noticed the it recently and visited your website and decided it was worth checking out.
When i arrived i saw a line of carts chained up and thought it was odd but I assumed some carts would be available inside. I saw no carts in the store so I walked back outside to see if i could figure out what was going on. I then discovered that I had to pay for a cart. I needed to pay 25 cents to use a cart to fill with items that you want to sell to me?
I had no change. I had also planned to get some cash back with my purchase since i had no cash at the time. So my option was to find an ATM, pay the ATM fee to get some cash, then get change and then i would have the quarter i needed to rent the cart i would need to buy your goods. After i realized that I was not on candid camera I laughed out loud.
There was no doubt for me that i was not interested in doing any business with your company. My first impression will be my only impression of your company. You put a road block in front of customers at the very beginning of their experience , something not one other grocery store does.
It's hard to imagine what frail mind thought this was a good idea. Astonishingly idiotic.
Product or Service Mentioned: Aldi Grocery Facility.
Reason of review: carts are locked up.