I have been shopping at Aldi for years. I have never had a problem until today.
My four year old son was walking next to me, not running or misbehaving at all, through the produce area, when he slipped on some wet area of the floor, which caused his hand to go under the wheel of my cart. His fingers were bleeding, and he was screaming. An employee was nearby, but showed no concern. I asked for help, explained what happened, she shrugged, said she'd get some band-aids, and went back to work.
I went up to the front of the store to ask for a manager, and the same employee came up. She was the manager.
The cashier had to prompt her to fill out an incident report, to which she replied, "yeah I guess I could do that if you want." I then complained to the assistant manager about her flippant attitude and left the store. I will not go back