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I was shopping in the cereal aisle and witnessed a customer place a gallon of milk on one of the dry shelves instead of putting it back where it belongs. A manager was also shifting items on the shelves and as the other customer walked out of earshot, she muttered "Lazy N*****s cant do anything right".

As I was leaving, I learned to find out her name was Lori and that she has had multiple customer complaints in regards to her being extremely rude and making prejudiced/racist comments towards customers.

It made me extremely upset as I enjoy shopping at Aldi very much. I hope something will be done about this problematic manager and that future customers won't be intimidated by her remarks.

Product or Service Mentioned: Aldi Grocery Manager.

Reason of review: Poor customer service.

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Anonymous
#1396410

Why is it so hard to get an aldi phone sim connected. Cannot understand why the girl at the help centre keeps telling me to call back later.

I just want my phone and sim connected.

Besides cannot understand what shes saying as her english isnt good. 2 weeks now this is happening.

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