
Aldi Grocery
Aldi Grocery Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aldi Grocery has 3.0 star rating based on 1245 customer reviews. Consumers are mostly neutral.
35% of users would likely recommend Aldi Grocery to a friend or colleague.
- Rating Distribution
Pros: Prices, Price, Great prices.
Cons: Customer service, Poor customer service, Bad mangement.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aldi Grocery has 3.0 star rating based on 1245 customer reviews. Consumers are mostly neutral.
35% of users would likely recommend Aldi Grocery to a friend or colleague.
- Rating Distribution
Pros: Prices, Price, Great prices.
Cons: Customer service, Poor customer service, Bad mangement.Recent recommendations regarding this business are as follows: "Don't try the website, don't call CS, they do not work", "Be careful with this purchase", "Have sale items available for more than 2 days!", "Keep complaining to corporate", "Be careful".
Most users want Aldi Grocery to offer a solution to their issues.
Review authors value the most Location and Layout of Store. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews











































This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I was double charged

I use the self check out and finished ringing all my stuff right before 8 PM which is closing time at my Aldi. I ran one card it went through for $203.
I ran my second card it went through. I ran a third card it charged it but didnt fully charged it and then their payment machine froze. They could not get it to unfreeze and I was there until 9:30 PM an hour and a half past closing and finally they just switched my stuff over to the next register re-rang it and then ran my cards again this time I used two cards in cash and I was told that within 20 minutes I would receive a refund that was now 15 days ago And I still have not received a refund on any of my cards and they do not want to except responsibility. They have continuously told me that they have released the funds and to check with my bank.
The first one is an EBT purchase. The second is my cash app and I have the app for it so I can definitely see that theyve not released the funds. The third is my chime and I can also see on there that the funds have not been released or put their there because it would show it.
They just dont want to accept responsibility every time I speak to somebody they give me to somebody else on the phone and that person does not wanna accept responsibility either they have stopped emailing me, and at this point in time I have no idea how to receive any of my money back. I am struggling I have a child in the hospital and I need to get food at my house but thats not their responsibility.
- Quality anc low cost
- No customer service
Preferred solution: Full refund
User's recommendation: Don’t use self checkout
Product issue.
Purchased a product, had to wait 2 weeks to set it up. The parts do not match up, so it cannot be put together.
Asked for replacement or contact information for the vendor. Cannot have that. Was told to get a refund.
If I didn't want the product I would've purchased it. No convenient to go to the store.
User's recommendation: Don't try the website, don't call CS, they do not work

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Case number 0139****
Bought a box of. Frozen waffles.The wife and I each had 2 for breakfast.As a result of eating them we both developed diarrhea and were sick the entire day with accompanying throwing up Have been in talks with customer service now for 2.
weeks with no satisfaction in resolveing this matter with some sort of compensation. from the manufacturer.They keep telling me they will contact me but after 2 weeks nothing How would you suggest I proceed?
User's recommendation: Be careful with this purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShe’ll in bag of chopped walnts
Purchased a bag of chopped walnuts and chewed a shell. I almost cracked my tooth. I want them to be aware of this incident.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Got a case of Pure Life water I didn’t order. The lady said it was from Aldi. Afraid to drink it!
Received a 35 bottle case of Pure Life water that I did not order. Not sure if it is even safe to drink.
User's recommendation: Be careful

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Selling expired meat
I alway go out of my way because I LOVED Aldis . Drove 30 min there and 30 min back .
Today I got some pork chops February 19 and when we got home and opened them they smelled awful. I look at the date and they were expired. From Jan 30th !!!
So freaking gross not worth to drive back to get a refund. So pissed.
User's recommendation: Check the dates because they obviously don’t give a ***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpoiled product consumed by customer
I bought milk last night, 3/1/25, at 7:30, labeled with a March 10 expiration date. I got home shortly after and opened the milk to have a glass, only to find out it was spoiled and chunky, rotten after consuming it. I'm disappointed and want to contact someone about removing that supply of milk so that others don't buy it.
Choked on a foreign object inside a piece of lambshop
I am alone was looking forward to cooking the land chops I purchased in the St. Petersburg location on Tuesday or Wednesday of this week. Once cooked ate the first 3 all good, then took a bite of the 4th and lady one and wax chewing, then felt what I thought was a bone that I swallowed, I panicked try to cough it out stuck my finger down my throat, gagged, I was not able to breathe and thought I was going to die again stuck my finger down my throat deep as I can go and threw up about an inch spring foreign object.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery rude cashier who threatened to have me trespassed from Aldi because I have 3 instacart orders
I had 3 instacart orders and a cashier named PRISCILLA was veey rude to me. She said I took to long and she is timed.
Told me I was a horrible and greedy that I took a 3 shop. Embarrassed me in line.
Threated to have me trespassed feom the store because I was ro slow and greedy. Abilene Texas on Catclaw!!!
Preferred solution: Apology
User's recommendation: Don't put up with these hostile cashiers because they are overwhelmed and can't keep up with their job expectations. Report them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Mistreated at your Clearwater store
I have been targeted by Jennifer the store manager. After reporting her in July for trying to kick me out cuz I had a service animal.
After 4 months I have gone back and she has not only embarrassed me in front of other customers having the cops come escort me out and have me trespassed from the store.
This doesn't happen at any other aldi. Attached is my Lil lady miss Ellie.
User's recommendation: Don't let Jennifer mistreat you report her for her actions. She needs to be held accountable for her actions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Employee complaint serious
Employees are unfriendly and act like customers are a chore. Maybe they need attitude adjustments or to find a new job.
emoloyee in his 30s -40s white male overweight with bowl haircut was screaming across the store Aldi was closed. A customer came in the door and he said were closed, leave now.
I just saw you walk in so turn around and leave. An elderly lady he was checking out told him he was incredibly rude yelling at customers. He said he didn't care because and he screamed again Were CLOSED! Seemed mentally unstable and everyone kept turning and staring at him.
Someone like this is not fit for working with customers.
No one felt safe. I don't know if he was on something, but it wasn't normal behavior.
User's recommendation: Fire this guy before he hurts your business.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Horrific treatment from the cashier in the store
The event was horrific. And the REFUSAL to connect me to supervisory personnel remain apalling
When preparing to check out I have place all my groceries in a box so as to not make multiple stooping attempts to lift them to the belt at the cash register. In doing so I turn the bar code up so the cashier can easily scan these items. Until today I have been greeted and treated incredibly well and as a customer. Today, a younger man was at the register and I was trying to put the items in the box as noted.
He said, "I will not check those things out until you remove them from the box." I shared with him that I needed to do this as had been done because of physical issues. He refused to check me out. I walked away and, as I was he told me, "You need to get back here and take care of your groceries." They weren't my groceries as I had not paid for them yet. I then yelled BACK at him, even as HE had done to me with this last statement, and left.
I am disabled, and by the American's for Disability Act accomodations are to be made.
I did all I could to make it easier for him to simply scan and put the box of groceries back in the basket even after checking them out. He LAUGHED.
What the xxxx kind of customer service have YOU gone to that YOUR employee -- ACTING UNDER THE ALDI MANTRE -- will do this? I will NEVER go back. This store, and this company has decided to treat people as a convenience to them, rather than a customer with them.
And to do so in this manner is beyond atrocious.
I then tried three times to get through to corporate on a toll free line, was hung up on two times after asking for a supervisor, and then on the third time was told, the person was an operator, to tell her, and that I could not speak with a supervisor. to try to work chain of command and report it in house BEFORE I reported it here.
User's recommendation: Do NOT go there. You WILL be an inconvenience and refused to be checked out. You WILL be told and ORDERED to "GET BACK HERE" rather than asked, "How can I help you. AND you WILL be IGNORED when you call the Aldi Corporate Line and told, "I'm an operator. You need to tell me instead of any management!" ut. You WILL be seen as a bother, rather than as a customer. You
Poor customer service and they forgot items in my pick up order
When I picked up my Aldi pick up order. I said hi to the worker putting the groceries in my car and she didn't even acknowledge me.
She just put my groceries in my trunk. As she was finishing I said thank you, and she continued to ignore me and walk away. Once I got home I realized I was missing all of my frozen items I had ordered. I had to drive all the way back to the Aldi.
And asked to speak to the manager. They told me the manager wasn't there and that the woman that brought me in my order was the manager. So the manager is the employee that messed up and didn't give me my proper order. In my opinion, she should not be a manager, if she can't even say hi to a customer.
What is Aldi going to do for me? Because I do not live close and this was a big waste of my time and inconvenience.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Tampered with product
I am very concerned. I bought your cooking stock, turkey broth, made from Chef's Cupboard.
It was tampered with; the seal was broken, and I bought two of them and both were the same. I've tried several numbers and can't talk to anyone.
Someone needs to stop people from buying it during this Thanksgiving season. I don't know what somebody has done to it and I'm afraid to find out.
- Least expensive
- Can not get ahold of anyone and hours of operation
Preferred solution: WARN other customers!!! And a refund
User's recommendation: Don’t buy!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo ask a question
I want to know if you accept benefits through my insurance so I can go grocery shopping. I have seen advertisements on TV, and I hear people talk a lot about your grocery store. I would like a chance to go grocery shopping there.
Preferred solution: Groceries. I have a Benefits card through my insurance. I want to know if you accept them.
Waste of time
This was a total waste of time writing and explaining, and then having the answers that you gave. then wanting to explain how to repair my computer. What the heck what does a service technician have to do with Aldi and my computer and my questions like I said this was a total waste of time
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Item inquiry
Company fixed the issue and I have been provided with apology. The company was very empathetic .Thru apologized and also gave me a gift card ..I did. It have to make a third trip to Aldi's to resolve it .I am very pleased with the response and the actions they took to make it right
User's recommendation: Take your time after cashier rings you in.
About
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Aldi Grocery is a leading company in the international industry of retail trade the grocery. The company provides its services in the USA, Europe and Australia. ALDI was established in 1976 in Southeastern Iowa. The company operates more than 1,000 ALDI stores in 31 states, from the East Coast to Kansas were one can find goods from famous brands. ALDI offers a great selection of products such as bakery products, fresh meat, fresh produce, dairy, refrigerated meat, frozen food, snacks and sweets, wine, beer and much more. The company holds licenses to sell light alcoholic drinks like beer as well as wine. For regular customers the company offers various discounts.

Aldi Grocery is ranked 36 out of 1339 in Food Stores category
USA
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