Aldi Grocery

How on earth this appalling supermarket is allowed to continue to operate is a mystery. I have just returned from yet another nightmarish shopping experience in Leamington Spa.

Yet again, most of its shelves were empty, with customers abandoning their shopping to go elsewhere. There was little or no fruit, no chicken, no snack/lunchbox products, no eggs, and no rice. When there is fruit, the quality is outrageous. Every visit is an assault course of navigation through barricaded aisles.

For some insane reason, Aldi provides tanks as shopping trolleys that are clearly enormously too big for the store. They are unnecessarily oversized, much larger than any of their competitors. These tanks join the barricaded aisles that are constantly blocked by huge cages and crates as shelf stocking staff also block access to shelves. Customers with baskets desperately struggle to get through the aisles and then to gain access to shelves while tempers are routinely frayed.

Every weekend visit is always a daunting task. It is surprising fights haven't broken out among customers during the routine arguments as basket-carrying customers consistently have to push these tanks out of the way just to gain access. Basket-carrying customers are often corralled, trapped in by trolleys surrounding them as they have to fight their way out of the tight spaces. I have had to physically push the cages out of the way and remove empty boxes littering the floor and shelves.

Customers in the community have complained numerous times about the appallingly poor management of the store, but Aldi so-called customer services clearly don't give a damn as long as they make a profit.

They fob off customers to area managers who are either equally incompetent or who are instructed to ignore the complaints. Aldi Head Office deliberately avoid contact as they have no contact details, choosing instead to distance themselves from customers by delegating to a customer service policy that is clearly antagonistic and hostile to customers.

Going to Aldi's was a cool experience how some cashiers is you don't bring a cart will throw items into the hard the don't place them in the bag gently. Before you can put you money into your wallet and pick your bag up they are already placingnother people's items into the cart.

I a waitress putting a check on the table long before you are finished eating. I assumed it would be inherent politeness no to do this. Aldi's does have great prices. However their ground meat is tasteless.

It is more expensive than the local butchers which sells excellent ground beef.

In addition I need their ads 10 to 20x a day promoting their beef to be US grade A (honestly it must be graded on a curve) I say this because I know they can do better.

In fairness the prices are great on most items. Most employees are very nice.I hate repetitive ads from any company.

I went into Aldis got 1 head of lettuce went straight to pay the cashier swiped it I put in my debit card, then the cashier told me I should go back and find lettuce that looked better so I did while walking out I told her yes the one looks better we said good bye and I left. After I got home I seen that I was charged $ 61.04 for a $ 3,95 head of lettuce, I dont have a recipe and Manager told me she doesnt have time to look on survalance so Im contacting yall because I was told there is no way to make a phone call to customer service I also filed a fraud charge with the Police Dept and my Truist Bank against Aldi, we can settle this if yall would plz pull servalence other wise the bank is going too.. please contact me at 904 405-**** and lets just be done with this its my 56.00 that was taken and I cant afford to just hand a business or anyone 56.00 for an item that cost 3.95 thanks