Aldi Grocery
Aldi Grocery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aldi Grocery reviews show a 2.7 star rating from 791 reviews, 36% would recommend, 48% unfavorable vs 27% positive; consumers are mostly neutral. 33% request better customer service and 31% say they will shop there again.
Key Takeaways for Future Customers
- Good prices and value; store location and layout are often praised.
- Watch product quality and labeling; customers often request a refund for issues.
- Expect to contact customer service for order, pickup, or membership refund problems.
Negative Feedback / Risk Areas
- Pervasive customer complaints about poor customer service and rude staff.
- Product issues: moldy, salty, misrepresented content, pricing discrepancies and missing items.
- Order fulfillment, pickup errors, billing and refund handling problems.
Positive Feedback
Customers cite good prices, favored items like ice cream and produce, and appreciation for convenient store layout and value.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aldi Grocery reviews show a 2.7 star rating from 791 reviews, 36% would recommend, 48% unfavorable vs 27% positive; consumers are mostly neutral. 33% request better customer service and 31% say they will shop there again.
Key Takeaways for Future Customers
- Good prices and value; store location and layout are often praised.
- Watch product quality and labeling; customers often request a refund for issues.
- Expect to contact customer service for order, pickup, or membership refund problems.
Negative Feedback / Risk Areas
- Pervasive customer complaints about poor customer service and rude staff.
- Product issues: moldy, salty, misrepresented content, pricing discrepancies and missing items.
- Order fulfillment, pickup errors, billing and refund handling problems.
Positive Feedback
Customers cite good prices, favored items like ice cream and produce, and appreciation for convenient store layout and value.
Media from reviews
![Aldi Grocery - I lost my card at the [GEOGRAPHIC_DATA] location](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/29/aldi-grocery_i-lost-my-card-at-the-geographic-data-location-202605297233630_d03a-medium.jpeg)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrific treatment from the cashier in the store
Haven't heard anything back. Will be going to BBB, Attorney General, and talk with ADA people about not only Aldi but Oissed Consumer as the latter alleges they will help but haven't. This was illegal and beyond unethical
The event was horrific. And the REFUSAL to connect me to supervisory personnel remain apalling
When preparing to check out I have place all my groceries in a box so as to not make multiple stooping attempts to lift them to the belt at the cash register. In doing so I turn the bar code up so the cashier can easily scan these items. Until today I have been greeted and treated incredibly well and as a customer. Today, a younger man was at the register and I was trying to put the items in the box as noted.
He said, "I will not check those things out until you remove them from the box." I shared with him that I needed to do this as had been done because of physical issues. He refused to check me out. I walked away and, as I was he told me, "You need to get back here and take care of your groceries." They weren't my groceries as I had not paid for them yet. I then yelled BACK at him, even as HE had done to me with this last statement, and left.
I am disabled, and by the American's for Disability Act accomodations are to be made.
I did all I could to make it easier for him to simply scan and put the box of groceries back in the basket even after checking them out. He LAUGHED.
What the xxxx kind of customer service have YOU gone to that YOUR employee -- ACTING UNDER THE ALDI MANTRE -- will do this? I will NEVER go back. This store, and this company has decided to treat people as a convenience to them, rather than a customer with them.
And to do so in this manner is beyond atrocious.
I then tried three times to get through to corporate on a toll free line, was hung up on two times after asking for a supervisor, and then on the third time was told, the person was an operator, to tell her, and that I could not speak with a supervisor. to try to work chain of command and report it in house BEFORE I reported it here.
User's recommendation: Do NOT go there. You WILL be an inconvenience and refused to be checked out. You WILL be told and ORDERED to "GET BACK HERE" rather than asked, "How can I help you. AND you WILL be IGNORED when you call the Aldi Corporate Line and told, "I'm an operator. You need to tell me instead of any management!" ut. You WILL be seen as a bother, rather than as a customer. You
Waterloo, New York
Oroduct availability
I have been searching for *** oil mayonnaise for months. I have shopped at 5 Aldi's and none on the shelves in any of them!
Store personnel tell me it comes mixed with the regular mayo and that it has not been discontinued. Lots of jars of regular mayo in every store, so please explain?
When can I get it again? I love it for making egg salad, deviled eggs, macaroni salad this time of year!
- Prices
- Selection
- Phone contact not available
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI lost my card at the [GEOGRAPHIC_DATA] location
![Aldi Grocery - I lost my card at the [GEOGRAPHIC_DATA] location](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/29/aldi-grocery_i-lost-my-card-at-the-geographic-data-location-202605297233630_d03a-gallery.jpeg)
I lost my card at the store on Greensprings and am trying to locate my car to see if I left it at the store.
User's recommendation: Lost a card
Lindenhurst, New York
Misrepresentation of product
- Never Any! chicken breasts not thin; fat, veins, cartilage.
- Had to filet and discard over a pound after paying $18.72; seeking reimbursement.
Recently, I purchased 3 packages of Never Any! thin sliced chicken breasts.
They were not thin, had deposits of chicken fat in the packages, and were loaded with veins and cartilage. To prepare dinner, I had to filet the breasts and cut out the veins and cartilage. I paid $18.72 for the products and must discard over a pound!
I demand reimbursement and funds toward preparation, as I could not prepare food of this nature for my family. I have been a loyal customer of Aldi and am truly disheartened by the lack of integrity in advertising this product.
Preferred solution: Full refund
User's recommendation: Do not purchase!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Employee refused to give me my change back.
- The change was not received; the cashier claimed $19.98.
- Receipt shows owed change.
- The reviewer suggests counting change and getting a receipt.
I didn't receive my change from Timothy from store #142. He lied about my total.
I asked him after handing him a $20 if I had change, and he said it was $19.98, not $19.48. And he didn't have 2¢. I later on discovered when I looked at the receipt he owed me my change. This is stealing and a lie.
Everyone count your change when you make any purchases because some cashiers are slick. Also, ask for a receipt at all times.
If they lie, get management to count the drawers and run the cameras back. Thank you.
- Timothy from timonium aldi 142 stole change and lied about it i can not trust that store
Preferred solution: My money back and an apology from management/ Timothy and a review of Timothy transaction history in the past. I believe he is a cheat and a thief at work.
You are the cheat if you are going to claim that you lost $50 when you spent less than $20.
Replying to
Boynton Beach, Florida
Was charged twice for same item
I was buying some stuff and food in the Aldi on Dixie Hwy, Miami, and I was charged twice for the same item. The item that I was charged twice for was baby back ribs.
- Excelent products
- Good prices
Preferred solution: Full refund
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Verified Reviewer248678****
Explain why my receipt has the word declined stamped on it. I have EBT and Visa debit. Just got the order now.
Preferred solution: Expaination. It took the EBT ok.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Temecula, California
Price at different stores
- Advertised price $1.27/lb for Roma Tomatoes, but in-store price was $1.47/lb.
- Customer service says prices vary by store and cannot verify elsewhere.
Poor product/store access
Upon check out the said tomatoes were $1.47/lb. I was told each store may have different prices, depending on location.
I called Customer Service to find out how I can research if a store in my area has the same price advertised on website. Customer Service states there is no way to do that. They and/or customers are unable to telephone individual stores.
Also, Customer Services is unable to research inventory prices at [GEOGRAPHIC_DATA]. The only option is for the customer is to physically visit each store to see what the prices are.
I find this not only inconvenient but ridiculous.
Therefore, I am heading to [GEOGRAPHIC_DATA] to get my tomatoes and other groceries. I plan to not shop at [GEOGRAPHIC_DATA] again.
Customer Service also let me know they do not have those options/services I requested to help keep prices low.
Well, youve lost a customer because of this Stores false advertising.
User's recommendation: Beware of website prices….
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem in store with price & rude checker.
- -Valentine item #690836 was claimed not marked down.
- -Shelf tag shown; staff said it was in the wrong spot.
- -Item is slightly soiled from shelf wear.
I was very rudely & loudly, in front of all the other customers in the store, told a marked down ($4.99 to $1.19) Valentine's Day item (#690836) in the marked down section was not marked down & had just come in today. It was an item that I saw several weeks before Val.
Day. I showed the checker the shelf tag (& have a picture of shelf & item - see below). She said, it was in wrong spot & not marked down. Which I know is not true, item is even slightly soiled from shelf wear.
Her demeanor & raised voice like I was trying to pull something over on her was very embarrassing.
If I am going to cheat someone it will be for more than $3.80 difference on a markdown. Thank you for your time.
Preferred solution: Retraining of person in question. Better treatment of customers. Dissappointed in lost items I wished to purchase.
User's recommendation: Dissappointed in Aldi, not what it used to be. The manager Max is who you want to deal with. He is gracious, helpful & the type of representative Aldi needs. This woman is not.
Aldi is very lax with markdowns. If it’s a single item (only ONE variety) there is no problem.
There were 3 or 4 styles in that dog toy. They probably only changed the price on one style. I noticed wax melts that were available in three scents. They only marked one down at POS, but all were in same display (Xmas).
Same thing with the 2026 planners. Same thing mid-Summer when Mother’s Day and graduation card were marked down.
I would grab an associating the floor and they can use their price-gun to verify price. They can also update it too.
Danbury, Connecticut
Fraud
- Feb 2, 4:57 pm: $99.74 groceries charged to my EBT card without authorization.
- This is the third incident; about $1,500 stolen.
On Feb 2 at 4:57 PM, someone used my EBT card information and purchased $99.74 worth of groceries. I didn't do that transaction.
It looks like your system stole card information and later used it. This is the third time this has happened to me, so far $1,500 worth of money has been stolen from my card. Please fix your system.
I will report to the FBI to investigate. Thanks.
Preferred solution: Full refund
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Verified Reviewer |
Port Orange, Florida
No produce on shelves at [IP_ADDRESS] am
Went to the store on [GEOGRAPHIC_DATA] in [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA], at 11:00 this morning. Shelves were empty.
I asked the manager; he said they haven't restocked yet and made no effort to help me, so I left and went to Publix. I was very disappointed in the manager's attitude.
- Nearby
- Mgr on nova rd very rude
Preferred solution: Apology
Arlington, Virginia
Ignorant manager
- Told they'd be sent to a specialist to file a case.
- They had to repeat their concern.
- They valued their time and criticized customer service.
I told the lady my concern, then she said she would send me to a specialist to make a case. What, I have to repeat it all again?
My time is valuable, and I wasn't going to repeat it all. You really have no customer service!
- Poor customer service
Preferred solution: Apology
User's recommendation: Don’t shop here. Low prices are nothing with rude sales staff and an ignorant store manager
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct restock
The steps I did was to try and contact the company and got no reply. I ask at the store and they didn't know anything. Got nowhere!
To whom it may concern: I have shopped at [PERSON_NAME]'s for several years and have grown to know some of their better products. Recently, I can't find a certain instant coffee.
The brand I am looking for is Beaumont Coffee, Instant Classic Decaf. I can no longer find it in any of the stores in our area. [GEOGRAPHIC_DATA], Zip: 34769. Have you stopped carrying this product, and why?
I am a decaf drinker, and this is a really good brand.
Are you going to have it in the future, or is it dropped altogether? Thank you!
- Lower prices
- Dont carry things all the time
User's recommendation: Shop and compare prices
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Verified ReviewerMy pick up order was given to someone else
I got nowhere with this and im filing a fraud charge with [PERSON_NAME]/ instacart. $$$$$
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Verified Reviewer |
Saint Augustine, Florida
Rude Staff
An employee cussed me out. The manager was worse.
Most staff members are rude. There is no perceived value for the customer. They just get it done without any manners.
This will be the demise of this company. No-frills service, a cattle call.
- Low prices
- Bad attitude cashiers store manager
Preferred solution: Apology
User's recommendation: Don’t get your feelings hurt. The Aldi corporate culture is toxic
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Verified Reviewer |
Detroit, Michigan
Forgot to pay unintentionally. Cannot talk to a live person!
I went to the store forgetting my bags. Scanned all my items, then set them all back in the basket.
I completely forgot to hit the pay now button & started pushing cart away. Realized I forgot to pay.
User's recommendation: Try not getting confused if you forget boxes or bags!
Jacksonville, Florida
Disrespectful employee
- Staff dropped items; fruits fell; I warned about dogs in carts; the manager cursed and told me to leave; the manager apologized after I approached.
Store 115 employee [PERSON_NAME] was dropping the food in the basket and fruits were falling out, and I said to handle those with care because dogs can be in the carts. The assistant manager, [PERSON_NAME], was at the register and she was cursing at me, saying, *** it wasn't my fault,' and told me to get out, get out. When I asked for the manager, he was directly in front of her, said he heard everything but didn't intervene until I started walking towards her while she was cursing, and he started to apologize on her behalf while she was saying, 'I don't care.
- Apparently cashier jaden and omar assist store mgr
Preferred solution: Apology
User's recommendation: Normally I don't want no one to get fired but she needs to be fired. No respect for herself customer or a manager that was right in front of her
About
, ,
Aldi Grocery is a leading company in the international industry of retail trade the grocery. The company provides its services in the USA, Europe and Australia. ALDI was established in 1976 in Southeastern Iowa. The company operates more than 1,000 ALDI stores in 31 states, from the East Coast to Kansas were one can find goods from famous brands. ALDI offers a great selection of products such as bakery products, fresh meat, fresh produce, dairy, refrigerated meat, frozen food, snacks and sweets, wine, beer and much more. The company holds licenses to sell light alcoholic drinks like beer as well as wine. For regular customers the company offers various discounts.
Aldi Grocery is ranked 54 out of 2019 in Food Stores category
USA
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Outrages
I am disabled also. You may be a Vet.
In any case I was horrified by your account.
I have a background in State Civil Rights Director of Investigations. For these reasons I will not patronize ALDI Stores.
Instead of clutching your pearls, you should be advising OP to use the free item pickup service where the shopping is done and bagged. One doesn't announce their disability and offer their rigid solution and moan "accommodations". OP was able to drive to Aldi and shop the store.
The fact that you want someone fired shows how DISGUSTING you are. You really are DISGUSTING. Why would you want an apology that would be fake?
Are you disabled ? Do you fluff off being disrespected in a business setting ?
Obviously you are much more acceptable than most people. There is a Employee Handbook which would outline disinpliinary action. That is the answer. I served as a First line Supervisor in Law Enforcement and Director of State Civil Rights.
Your comments are pretty Disgusting in my opinion. Shame on you
" "I will not check those things out until you remove them from the box" "I am disabled, and by the American's for Disability Act accomodations are to be made" You are NOT special. Those are the rules at most if not all Aldi stores.
YOU sound like a lame brat using words like "horrific" to describe a self-inflicted situation. If YOU can't cope with a simple shopping situation, then YOU must have your stuff delivered to your home. People are so over entitled lames like you.
You are now in the Find Out phase. This will not go well for you in the future.