Aldi Grocery Reviews

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New Reviewer

I posted this in another review, however I thought that this should be placed in its own topic and expanded upon! I worked for them as a manager for a year, and in several stores as I was a floating manager from florida to nc and back! 95% of the opening managers DO...
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183 comments
#2035287

Thank YOu!

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#162744 Review #162744 is a subjective opinion of poster.
Location
Palm Harbor, Florida
New Reviewer

Product availability

3.8
I called customer service to find out which store around my house is carrying Keto bread. I found out that there are a couple of them Thank you
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#2993301 Review #2993301 is a subjective opinion of poster.
Location
Washington, District Of Columbia
New Reviewer

I have a complaint about my service at an aldis location.

2.8
I went shopping at Aldi and the cashier made a very homophobic comment about my shoulder bag. I politely asked her how she was doing and she gave me a dry answer then she proceeded to tell me that my purse was cute. I was embarrassed by this because there was other people in line behind me , but instead I just told her thank you it comes in handy and she said most purses do I decided to not get angry with her for the sake of respect but this comment really was unnecessary and it was very embarrassing and humiliating to be talked to this way in front of others.
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#2984970 Review #2984970 is a subjective opinion of poster.
Location
Mayfield Heights, Ohio
Pros
  • Great quality and prices
  • Neat store
Cons
  • Customer service is terrible
  • Rude cashiers
  • Cashiers lack manners
Preferred solution
I would like the cashier to be talked to by management because no way should a cashier talk to a consistent customer in this manner.
New Reviewer

Wasn’t able to speak to anyone

I was scheduled to have a phone interview and never received the call. Im trying to fallow up and see why they didnt call.
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ID
#2984349 Review #2984349 is a subjective opinion of poster.
Preferred solution
An interview
New Reviewer

Lost item

Lost ebt card and was hoping yo call the store yo see if it had been turned in. I was in the area ehen i stopped
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#2983724 Review #2983724 is a subjective opinion of poster.
Loss
$60
Preferred solution
A call

2.2
I am handicapped. I display my handicap placard. When going to my local Aldi's store there are only two handicapped parking spacesand they are generally full. There are four spaces dedicated picking up online orders. They are almost always empty. I parked in an empty...
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2 comments
#2079059

How exactly were they rude to you? Oh wait, you think because you were basically told you can't do something they were rude. Got yah.

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#2979897 Review #2979897 is a subjective opinion of poster.
Location
Fontana, California

Horrible Instacart/mobile order pick up experiences

1.4
every time I go to pick up my mobile order for Aldis in Chambersburg Pa there is NO WAY to contact the store to let them. know when we are there to pick up the order. Most of the Aldis stores don't have wifi how is it possible to notify the store you are there if you have to check in on the app. It's a horrible set up. I will be happy to go in the store and let everyone there get sick! If you don't want this to happen then put wifi in the stores so we can check in properly!
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#2974488 Review #2974488 is a subjective opinion of poster.
Location
Chambersburg, Pennsylvania
New Reviewer

I left my cane in the cart when I left.

I passed the cart to another customer who had helped me with loading my car and forgot that my cane was still in yhe cart.
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#2973562 Review #2973562 is a subjective opinion of poster.
Location
Albany, New York
Preferred solution
Return of my cane, if they have it !

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Verified Reviewer New Reviewer

Company ripped me off my paycheck

1.0
Update by user Oct 12, 2021

Aldi's payroll department has not contacted me about this matter I have sent payroll at least 5 email and call payroll about this matter and left message and I tried to get in tuched with Aldi CEO at corporate office and this person will not return phone calls and this person will not return email sent to him about this matter,

Original review posted by user Oct 12, 2021
Aldi's store, ripped off my paycheck This store owes me Close to $400 u s money, the company don't want to pay me my paycheck from Aldi's store located in traverse City, Michigan, Aldi's store paid me. $153 and refuses to pay me my full paycheck, This is why Aldi food store can not keep help do not shop at Aldi's food store, unless you want to buy low quality food from a low quality store,

User's recommendation: Do not work for Aldi's food store unless you want to get ripped off by this *** company.

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#2965092 Review #2965092 is a subjective opinion of poster.
Location
Garfield, Michigan
Cons
  • Disrespectful
  • Senior hours need to be adhered to
  • Disrespect to mothers and daughters
Loss
$300
Preferred solution
Full refund

Lack of communication.

2.2
After I placed my order , I got multiple text messages from the shopper . First stating that the cat food would not scan. The shopper then stated they got the food to scan at a register. Then the payment from the website would not go through and required a pin # which I refused. I found a number of the company that hired the shopper. The company that hired her basically was confused by her statement and don't give out your pin . I had no way of contacting aldi and trying to get some information.

User's recommendation: Not until they actually can contact individuals.

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1 comment
#2077688

Why would you want to call the store when it's a 3rd party shopping service you're dealing with. Stupid stuff like this is one of the reasons Aldi does not publish store numbers. Next time just go to the store and get your cat stuff on yourself.

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#2964647 Review #2964647 is a subjective opinion of poster.
Location
Parkville, Maryland

Customer service

Stop calling yourselves pissed customer.Com. I didnt know I was even calling Aldis. Just asking a question
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#2964402 Review #2964402 is a subjective opinion of poster.
Location
Lake Forest, California
New Reviewer

Card was used without and I wasn't even there

My foodstamp card was used without my permission I have. The card in my purse and it has never left and I havent been to Aldis in like over a year
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#2960325 Review #2960325 is a subjective opinion of poster.
Loss
$177
Preferred solution
Full refund

Delayed orders

2.8
I am currently sitting here waiting for a delivery from Aldi that was supposed to be a pickup order for yesterday between 11:00 a.m. and noon. It is now 6:10 p.m. . This is the second time they have postponed my order more than 24 hours after ordering it. I reached out to Instacart who stepped in got the order fulfilled, however not instructing the associate that it had to be delivered to me as a gesture of goodwill. I told her to send me the pickup link and I would come only to receive a text from them 5 minutes later saying will be there by 6:10 p.m. Guess what? They're not here yet. I think this will be the last time I'll put my trust in Aldi's service.
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1 comment
#2075474

Please tell us you know how this works. Insta cart sends one of their people to the stores to pull your stuff.

They pay and deliver.

It's not Aldi you muppet. I'm wondering if you're a known non or cheap tipper and no one wants to do your shopping.

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ID
#2957725 Review #2957725 is a subjective opinion of poster.
Location
Stroudsburg, Pennsylvania

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Verified Reviewer New Reviewer

1.0
I was looking for specific items that i couldnt find in store. I talked to a manager and it just didnt seem like he had any concern for trying to make his customer satisfied. He barely even knew what curry powder was, then he asked me if I ever bought it from the store...
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3 comments
#2073846

Kid, obviously the store does not have curry powder. I know that this is not the answer that you wanted, but if they do not have curry powder they can't wave a wand and have it appear.

Also if curry powder does not sell they are not going to order it just for you. You are getting bent out of shape for nothing.

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#2944745 Review #2944745 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Job application

Its been a few days and you guys still have not been able to look at my application and I was just making sure yall didnt forget about me.
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#2944453 Review #2944453 is a subjective opinion of poster.
Location
Ardmore, Oklahoma

Waste of Time

2.4
Just looking for oyster crackers, as my local Aldi does not have them. I called to find out if there are any other stores within a 30-mile radius of me that has any available. I was put on hold for 25 minutes. When the customer service rep returned, I was read a script about seasonal items and advertised items sell out fast And theyre not always available?!?! Waste of time!

User's recommendation: Maybe you'll get a better rep??

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2 comments
#2075516

Of child, for crying out loud, if an item is seasonal, and popular it runs out fast. That is fact, not reading from a script.

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#2075477

You clearly lead a banal and lame (LOL) life if your biggest worry is oyster crackers. Please stay at home, out of the way of people trying to enjoy life.

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ID
#2943844 Review #2943844 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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