Aldi Grocery
Reviews and Complaints

I LIVED Aldi's .UNTILL MY LAST VISIT!! I didn't have cash it my debit card to pay for the food.

He pushed

TOTALLY HUMILIATED..GAD A CART FULL OF GROCERIES. And turns out could not use my OTC Benefit /Mastercard/Debit Card because it doesn't have a pin.

The cashier was very hard on me..I'm 76 yrs old, a cancer patient. Don't get out much and needed FOOD!!

He pushed my cart aside told me to get out of the line and call cust serv. By this time 7 people waiting .I was totally humiliated..I was so physically shaken I had to leave the store.

.with $45.00 worth of groceries in the cart. The customer service rep awarded me $10!??? gift card .huh?? TEN DOLLARS??

Like a slap in the face really. I should have gotten AT LEAST $40-50.

AT This time I don't think zi will return to Aldi. Shop elsewhere.

My grapes were green and not red. My mochi icecream was completely melted.

My vanilla icecream was melted. My 4 pack of pumpkin popsicles for the kids were melted. My frozen mangos were melted. I picked up a pick up time from 3-4 because I had my daughters volleyball before hand and that was the time I could pick it up.

They got done with the order early and I'm guessing put it all in a refrigerator which is dumb because the frozen stuff won't stay frozen. They can't expect the customer to come early just because the order is done early. That's not realistic!

I am very mad. This is the first bad experience I have had.

The bags that sit under the counter at the checkout had a sign that said .12 and there were no other signs for the price of the reusable bags. I said to the cashier, this sign says .12 and there is no other sign.

I want to speak to a manager. I also explained that I am the president of the Commission of Human Relations for the city of Pittsburgh. There needs to be a clear sign with a price for the bags. If there is no sign, the customer is always right.

The manager goes on to say, 'No, you are not. The price is .99 but your cashier said it was .75.' So no one knows the price of the bags.

He takes my bags off me and says you can have the paper bags but you are not getting these bags. He was very unprofessional with his non-English speaking, disrespectful attitude and clearly has a problem with people of color.

Stirling heat pump dryer purchased 15 months ago along with a washing machine same brand.

Did not unpack to fit and use till 4 weeks ago. ( 3 year warranty & has not been used at all.)

Washing machine worked perfectly, heat pump dryer did not function.

Returned dryer to the store (Edgecliff Sydney 2027) with a screen shot of the credit card purchase transaction , showing date ,cost and store identity.

The employee I dealt with refuse to acknowledge the screen shot invoice as evidence of purchase.

Could not seem to find a resolution.

& suggested I take this non functioning 40 kg item back home with me.

I spent 2 hours in Aldi trying to resolve this issue.

I had to be elsewhere and in frustration had to leave.

When I asked that he give me a receipt to prove I had dropped the item off and assuming he would solve my issue in my absence he refused to give such receipt.

When I asked that he take my details anddo not shop at Aldi contact me when he had resolved his inability to find history of the original transaction he refused also.

The bag of the grapes is so sticky. I dont even wanna touch them, but a lot of empty stems were left.

The grapes are like pony and sticky not very edible. My orange is when I opened them up in the bag. I had two oranges that were split and mold and mildew in them. My strawberries they were moldy on the bottom my cucumber half of it was mushy.

That means it was rotten so disappointing. I always buy fruit always from you and never in this poor condition. Maybe because its a Saturday night but it shouldnt be. Thank you.

I tried to get to pictures to take pictures and send them, but Im 80 years old. Im lucky Im able to do this. I just happen to find your number so please get back to me somehow I dont think I should pay for these items and next time these items should be taken off of the shelf. Also, the lettuce heads were very soft.

Im hoping theyre OK when I open them up. Thank you come back to me if you can I appreciate it.