Royal Oak, Michigan
Not resolved

Bought some Benton's Ginger Snap cookies. They were terrible. I took them back for the double-your-money-back guarantee. The cashier didn't want to honor this because I didn't have my receipt, even though Benton's is an Aldi store brand. So I snapped a photo of her to show Aldi's corporate - I probably won't be able to contact them. The cashier called the manager, Sylvia, and when the manager cames over, the cashier changed her story and said she was happy to give me a refund.

Related: Aldi Grocery - Ripped off

Stay away from Store #95 in Clawson, MI.

Enjoy the photo of the cashier, who had no name tag, giving customer service.

Review about: Bentons Ginger Snap Cookies.

I liked: Prices, Cara.

Review #876327 is a subjective opinion of a user.

Value for money
Diversity of Products or Services
Price Affordability
Discounts and Special Offers
Layout of Store
Customer service
PRODUCT OR SERVICE Aldi Grocery Cashier
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Aldi Grocery?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Laurel, Maryland, United States #1270376

LadyScot you are not an authority at everything.

to Anonymous Naples, Florida, United States #1270805

Actually, I have been called a know it all my whole life, because, get ready for it, I KNOW A HE.LL OF A LOT.It is called being INTELLIGENT.

And I read. And pay attention. And ask questions.

I am probably one of the smartest people you will ever meet.Aren't you lucky.


Take photos in my store, and you will be banned for life. You are not permitted to take photos, by law, in any place of business, of any employee, without express written permission. If she sees this site, and I hope she does, she can sue you.

NO receipt NO refund.

Brooklyn, New York, United States #1181223

If you are going to be a person that wants to take back a cheap box of cookies, then you had better learn to read. The Aldi's website says that you must take the item back to the "manager." It does not say you can take it to the cashier, so why are you harassing her? Your actions are deplorable.

to Anonymous Pasadena, Texas, United States #1214036

You have to take item to cashier to get your money back. Check your "facts".

Moscow, Idaho, United States #1181144

Take photos of employees in my store, and I will call the police and have you trespassed for a year. Very hostile.

You May Also Like

Aldi Grocery - Found Trident wrapper cooked in Aldi bagel Aldi Grocery "...Found a trident gum wrapper cooked into and sticking out of a "L'oven Fresh" Cinnamon Raisin Swirl Bagel...distributed by ALDI corporation. A complaint was sent to the Aldi corp stating..." Read more Sedanos - Misleading Add and Unhelpful Manager Sedanos "My name is Juan Cuesta and in this week flyer (04/26-05/02) Sedanos PREMIUM Ice Cream Assorted Varieties was advertize this week 2 for $6.00 , I purchase 2 Mamey flavor..." Read more Aldi Grocery Pancake Mix Review from Bellevue, Washington Aldi Grocery "I bought a box of pancake mix from a location in Charlotte, NC. I found maggots in the box and its family all in my cabinets. I am absolutely an..." Read more Aldi Grocery - Prime rib from ALDI was terrific. Aldi Grocery "Just can't believe you had such a bad experience. We almost didn't make the purchase because of your review but decided to and it was terrific. Absolutely perfect..." Read more Arnel Management - Tree crashed into unit Arnel refused to repair Arnel Management "During the major storms in Jan-Feb. 2017 tress crashed & destroyed multiple units in both Alicia Villiage and Alicia Plaza apartments located at 25211 and 25212 Stockport, Laguna hills, CA...." Read more Gearbest - Simple online shopping Gearbest "I was looking for an inexpensive 3D printer to learn with. I had seen good reviews of the Anet A8. But I could not find the printer locally for a..." Read more Mor Furniture For Less - DON'T BUY FURNITURE PEELS! Mor Furniture For Less "We bought a sectional and a year later it started to peel, we spoke to an employee from Mor and they didn't care, he basically call us liars. We are..." Read more Trugreen - I gave true green another shot at my lawn ... Trugreen "To see if they could help with my weeds and bugs. As always , they fail. You need to get on your hands and knees and pull the weeds out..." Read more