I read 3 pages of customer service complaints but this store is not meant for customer coddleling. It has good food at low prices.
You are only there for that....bring your own bags, bag your own groceries and be happy. You can pay more and have someone bag your food and help you to the car. Those services are not free. I don't buy everything there because they don't carry some of the brand names I prefer but they have never been out of the products I need.
I have never had an issue with Aldi's, not one. Love it.
I also love their sister store, Trader Joe's. We are very lucky to have these stores in our area.