33650 Gratiot Ave, Charter Twp of Clinton, MI 48035, USA
Not resolved
2.4
Details
6 comments

This business model is to not provide any customer service at the checkout. They dump everything your buying in a cart and throw it around like it's crap.

If you don't have a cart, they'll throw it into another cart and make you pick it all up and rebox it.

They also pressure you to put your credit card into the machine before you even see the total amount. I find the cashiers to be pushy and rude.

Product or Service Mentioned: Aldi Grocery Cashier.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1703811

Ringing speed is an integral part of ALDI Employee performance reviews. We are trained to fling the items into the cart with maximum efficiency, save for glass, eggs, and bread.

Getting people in and out of your line as fast as possible without needing to call another busy employee up to help is the aim, which is why we ask you to pre-swipe or pre-insert your card. Yeah, it kind of sucks, and makes for a very impersonal, transactional experience.

Our speed and efficiency is our customer service. If you want finesse, cart corrals, and small talk, you may have to shop elsewhere.

Jaevon
#1546157

that is how they keep the prices low. bag your own. i have been an aldi shopper since i was little and my parents always went.

Anonymous
#1483512

You are correct, that is their business model. If you don't like it get out of the way.

Anonymous
#1483858
@Anonymous

Get out of the way of what?

Anonymous
#1508138
@Anonymous

The other people wanting to shop there and the workers who are in a hurry.

Anonymous
#1704351
@Anonymous

STRANGE FRUIT!

Aldi Grocery Reviews

  1. 42 reviews
  2. 39 reviews
  3. 81 reviews
  4. 72 reviews
  5. 54 reviews
Aldi Grocery reviews